based on 2314 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The customer service
Loved the personnel, environment, and fast service with kids in tow.
Gene was super great. So knowledgeable and accommodating!
Very friendly and accommodating!!
Friendly service and knowledgeable
great
Great customer service. As someone new to bikes, I didn’t know what to expect, but the guys in the repair shop were helpful and informative without being condescending.
Great dudes over there, especially the guy with the red beard. I missed his name, but he remembered mine.
The service was impeccable. I experienced great customer service and my bike was ready before the quoted time.
Service was great and the pickup process for my rental was painless. Thanks y'all!
The guys at the Pelham location along with the Homewood location were great in helping me with the pickup of my boys bikes this Christmas.
Great customer service and products.
Excellent service! Friendly and helpful staff!
Great purchase from the Homewood location! Chris, Chris and Chris made the entire transaction easy and helped get the set-up perfect. Look forward to many miles on the new Scott.
all is well.
Knowledgeable, friendly
I was looking for a bicycle for our Giving Hope Christmas blessing to families. I had no idea what size a 12 year old girl needed. They were very helpful, found the perfect bike, I took a big bow and the families name to Cahaba Cycle and the sweet family picked it up and were delighted with the blessing for their 12 year old!!
Fantastic sales associates who personalize the purchase experience. Also the merchandise is the best quality available. What a win win situation!
My delivery was fast and when I had a problem with shoe size, I replacement was promptly sent.
Always helpful, friendly, advice and service! Convenient location, great products!
Riding my bike to Edgewood Crramery after I buy it.
Very helpful service
The kind people, combined with expert bike knowledge makes Cahaba Cycles one of my favorite stores. The service department does an amazing job.
Everyone was super friendly and helpful.
Knowledge
Location
Dependable
Friendly and convenient, I always enjoy chatting with the staff.
Great customer service and the remarkable service Cahaba did on my bike.
Virginia was super knowledgeable and eager to answer my many questions. I’ve purchased a least 15 bikes from Cahaba over the last 20 years.
Great people and exceptional service.
Good service. Like the return policy
Great service. Great price. Product arrived quicker than I expected. Couldn’t ask for a more satisfying experience.