based on 2024 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cahaba Cycles is a great bike shop, and the staff are extremely helpful with any questions you may have. I highly recommend them if you are in the market for a bike or accessories. You will not be disappointed.
Helpful, friendly service always
Inventory and quality of products.
Great service.
They have always given great service at a fair price.
I placed an order last Wednesday evening (Jan 4th) for a set of Bontrager se-elite-recycled-grip-set.) I heard nothing until Saturday(Jan 7th) when I received an email with a tracking number. As of today (Jan10th) there has been no change to the web info. All that is being stated is label has been created. If I have not received my products by next Monday(Jan 16th) I will be canceling the order.Below is all of the shipping info I have currently.
order (#101352) was shipped via UPS, UPS® Ground on 1/7/2023
Tracking number
1ZWPhone number removed52633
I have had good service there.
Friendly and knowledgeable staff
Great folks who know their stuff about bikes. These guys are awesome!
Knowledgeable sales staff. Great service department. Wide assortment of inventory of what is needed for riders.
They were very professional and very quick to get the job done in a timely fashion
Everyone is friendly and knowledgeable
Very personable! Good work !
friendly
professional
The staff is extremely friendly. I’ve always been very happy with quality of service and turn around time. Also the staff makes great recommendations and aren’t pushy towards the most expensive products.
Easy to get to after work. Friendly staff
Variety, readily available, don't have to wait for the brown truck to show up!
Good service, Knowledgeable employees!
Cahaba Trussville has always been my go to store for everything I need for my bike. Friendly people with great know how.
Service was prompt and Service advisor explained everything that was done on my bike.
We visited the Cahaba Heights store and the Homewood store. The sales rep in Homewood was so much better, walking us through all the options for an entry level mtn bike for our daughter. At the CH store it seemed like they were trying to steer us into a much more expensive bike. The Homewood store had better space to test ride bikes as well.
The staff is very personable and knowledgeable.
Friendly service and always helpful!
Garrett was very helpful and patient with us. We are first time purchasers of new bikes. He answered all our questions to the fullest. Sold us the bike rack we needed for our car and all the accessories (helmets/gloves). Overall a great experience! Would highly recommend Cahaba Cycles to anyone. :)
Helpful, knowledgeable staff (Kenny, Virginia). Excellent service department (Bryan).
I broke my dropper post cable and they fixed it really fast and I was able to still make my ride for the day. Great service and fast
So friendly and helpful! I have never had a bad experience at Cahaba Cycles! I was in a rush to get out of town and they had my bike rack ready to be installed when I arrived. I paid and they installed it and showed me the features. They are always top notch. 10/10 recommend!
I feel at home here! Knowledgeable and friendly staff, good selection of products, competitive prices.
Remarkably prompt fulfillment
Friendly staff!! Very knowledable staff.
But they will try to sell you on items you really don’t need.