based on 2044 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is friendly, inviting, and skilled
Friendly people willing to help and great products and service
Fast service was greatly appreciated.
I Called Cahaba cycles yesterday cause I was having problems seating the tubeless tires on my gravel bike, your staff said just bring in a tires and they would help me. I drove to The store across from Oak Mountain amphitheater, and the young man working the checkout counter stopped what he was doing, and went in the back and put my tires on the rims in a very short time, I will return to the store in the future and recommend it to my friends.
The friendly, knowledgeable service I received recently for a small tire repair.
Great job, quick service
Great customer service and products!
Very hospitable,welcoming.Always aiming to please and answer all questions asked.
The guys (West, Tyree, Smith and Charlie) go out of their way to keep my bike running. I usually bring it in beat up and need it back right away. They bend over backwards to accommodate! So thankful to them.
Steven and Daniel are both top notch. Love shopping with both of them. Also great mechanics for tune ups and everything else!
Knowledgeable courteous and friendly staff
Staff is friendly and knowledgeable and they work with you to find what you need or want
Excellent service and very knowledgeable staff.
Prompt and courteous service!!
Service was quick and well-done. Staff was friendly, professional and courteous!
Super helpful and friendly snd very knowledgeable.
It's always a nice and friendly atmosphere. I enjoy cycling with some of the crew there and it's equally enjoyable to hang out with them in the shop. Everyone is helpful. And when my bike was serviced there Chris Smith was always communicating with me and always had a great attitude. Plus he was super knowledgeable about my issue and took time to educate me on what the problem was. Always appreciate you guys!
Very knowledgeable, help with all my questions
Great products we bought 2 e bikes.
Service and sales very knowledgeable.
Wonderful. Great selection. Good service.
Professional, knowledgeable and Friendly.
Really thought the staff lacked friendliness. Even during payment, I stood there awkwardly for a minute and asked if we were good (as in, did the payment go through) he said yes and then I just grabbed my stuff and left. No other words were spoke. I was just buying gels but to not even say thank you or something along those lines makes me not want to support cahaba, even for gels. This is not the first time I’ve had this lack of welcoming at the oak mountain location.
The thing I like about the service mainly comes from building a relationship with the employees there. They're all very knowledgeable and friendly people, and when you come to them for our bike needs, they will give you they're all to help you out which makes going into the shop feel more like visiting a group of friends.
great service, reasonable price. fast repair
Great selection, very knowledgeable staff, best prices of all others in area. I would/will recommend Cahaba Cycles to all my friends. Thanks for your patience while my wife and I picked out the perfect helmets and seats. You’re the best!!!
Friendly and quick service
Friendly people with knowledge of their business. Shirt turn around on repair tire for my granddaughter bike.
Great customer service! They were extremely knowledgeable and helped get me on the perfect bike. I will definitely be back for all my bicycle needs. Keep up the good work!
Jonathan was great and helpful/informative with my bike fitting. The whole staff was wonderful!
My experience with Cahaba Cycles Homewood was simply fantastic. Chris was awesome to work with, taking time to answer my questions and recommended a couple different bikes to suit my riding goals. We found the perfect option at an excellent price! Overall wonderful experience!