based on 2147 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employees.
Excellent service! Staff is friendly and helpful! Extensive repairs were needed on the bike I brought in. Price was fair and bike looks and rides great now!
Thank you!
Highly recommend!
We came to the shop around 5p but staff didn't care about the closing time and made sure we were satisfied and got we needed. They helped to put the bike rack on my vehilce and guided us through the process. This is my to-go shop for any bike-related needs.
Love the personal service and knowledge!
The whole team went above and beyond to get me squared away.
Great service by Chris.
So very friendly and knowledgeable!
They were quick to help me and very informative of the bikes they were selling.
The team consistently takes care of my no matter how complicated a request I make or issue I bring in. They are always excited and ready to take on the challenge. I wouldn't buy a bike anywhere else and wouldn't trust my bike with any other shop. Its always a fun enjoyable trip when I get to go in and see them.
Everyone whom I interacted with seems like someone I would actually ride with. These guys know their stuff, can answer practically any question about bikes, and will help you understand what yours needs, with clarity.
Solid service, excellent individuals, all around a good place to handle your bike needs.
Love the staff. Great atmosphere. Convenient. Great for multiple age groups.
Good name brand products. The Gadsden location has a cool vibe and the staff is the best.
Guys were very friendly, respectful and helpful
Products are reliable and staff are knowledgeable and friendly.
All personnel that I have worked with at Cahaba Cycles have been most helpful and friendly. Thank you!
Brian was great. Helpful with road andd mtn bike repair needs
Alex provided excellent customer service, and I am very happy with the KUAT NV 2.0 bike carrier we purchased. Alex demonstrated all aspects of using the product.
Helpfulness of the staff.
Great service!
Friendly and helpful! Would love if you kept bigger sizes of women’s bike shorts. High rise if possible. These are so hard to find!
Ross was very thorough, and did a great job helping answer all of my questions about certain items. Also a great salesman! Another company in SE of the state seemed they didn’t want me ant their store asking alot of questions because I am new to this sport and he was awesome. Will for sure frequent this place! - Donovan Burbage
Efficiency and caring
Quick service
Great customer service. Chris is very knowledgeable and helpful with any questions. This is our 3rd purchase from the Trussville store.
Great and professional service. Reasonable pricing. Friendly and knowledgeable staff
Easy communication and quick service.
Feris was very knowledgeable and attentive to our needs. He did what he had to do to process a large order expeditiously!
Always very helpful
Cahaba cycle is great. The staff is very friendly and helpful.
Great staff and great products!