based on 2479 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and helpful! Would love if you kept bigger sizes of women’s bike shorts. High rise if possible. These are so hard to find!
Ross was very thorough, and did a great job helping answer all of my questions about certain items. Also a great salesman! Another company in SE of the state seemed they didn’t want me ant their store asking alot of questions because I am new to this sport and he was awesome. Will for sure frequent this place! - Donovan Burbage
Efficiency and caring
Quick service
Great customer service. Chris is very knowledgeable and helpful with any questions. This is our 3rd purchase from the Trussville store.
Great and professional service. Reasonable pricing. Friendly and knowledgeable staff
Easy communication and quick service.
Feris was very knowledgeable and attentive to our needs. He did what he had to do to process a large order expeditiously!
Always very helpful
Cahaba cycle is great. The staff is very friendly and helpful.
The people were very nice and helpful to fix my bike
Took way to long to receive part I could have gotten it in 3 days.
Service was great. I brought my bike in for new brake pads hoping for a 24 hour turnaround and the guy did it right away. Professional and personable. I wish I had gotten his name, I really appreciated him.
Steven takes a real interest in each customer and their interests, concerns, riding preferences etc. and always has good recommendations. I have used him exclusively as my bike mechanic in Alabama for almost six years.
Great customer service!
Knowledge on the product they sell.
long time customer and the always deliver on service.
It’s convenience to the Pelham Starbucks and to the front entrance of Oak Mountain State Park make it very attractive.
Great job
Cahaba Cycles staff does a great job helping you choose bike, and service and support is very professional!
The staff was friendly. The work was quick and they were very helpful with my questions.
Great service and everybody we spoke to really knew their stuff about the different bikes.
Found the helmet I was looking for at a great deal. Awesome communication and fast shipment. Would highly recommend:)
It has been years since I had a bike. Ross was great to work with as I considered the options and made the process easy without pressure. There’s great space around the store to test the bikes. I highly recommend.
Friendly, knowledgeable, good service.
Great Experience!
My experience with Cahaba Cycles was absolutely exceptional! The staff was incredibly friendly, patient, knowledgeable, and helpful throughout the entire process.
I needed to make a change to my original order, and they went above and beyond to help me find a better option that was more suitable for my height and comfort. They genuinely cared about making sure I was happy with my purchase.
Outstanding customer service from start to finish! I highly recommend Cahaba Cycles to anyone looking for a great bike and an even better buying experience.
Thank you so much, guys! You rock! 🚴♂️
Great folks who know their stuff. They are very helpful
Thanks for overhauling my well used Navigator 300. It only took you a few days, but I missed riding it every day. I had not realized how much it added to my day and stress relief.
Name removed, age 77
Friendly service, great products
Great service!