based on 2323 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Convenient, timely, and helpful
Reliable, friendly and prompt service! Totally trust their expertise
Great service and communication
Highly professional and friendly staff. Excellent product selection and if they don’t have it, they always offer to order it for me and contact me when it is received for no additional cost.
Chris was awesome and went over and beyond to help me custom fit my commuter bike. Super grateful to have such a wonderful bike shop in B'ham!!
Great service-oriented people such as John. John is fantastic! Knows all about cycles and really cares about customers. Great brands. Great accessories, too!
Great service and prices
Great--and friendly--customer service... go the extra mile... commuicate well... awesome repair service... very good product selection, and what they don't have on the floor, they can get... prices are competitive.
Always get great service and support from Cahaba Homewood. Chris Smith is my go to guy and he always does a great job of taking care of my bike.
Wonderful staff
Virginia was great help to me, if you need a new bike or anything for your bike, go and see her. She will take care of you for sure
Very nice people who explain everything really clearly and help you get the bike you want. Thank you so much!
Great service!
Loved the place. Steven was great I have already recommended someone.
Thank you, Chris, and have a great Christmas!
Great quality of products and services!
great staff and company
Your staff that gave me an estimate for a tune up and work done. Bike looks like it is brand new.
location; knowledge; customer service
Products are what they are, but the store’s staff is what makes the experience worth it. Deason is who I worked with over my most recent visit to the Oak Mountain/Pelham location. Fantastic customer service and a welcoming environment.
Ray was particularly helpful. A great asset for your business. Your entire staff was very supportive. And, highest quality of repairs on my bike.
You listed an item as in stock, went searching for it for a week, then couldn’t find it and canceled the order.
Services are always spot on, especially bike maintenance. Easy to get things ordered if not in stock.
I love shopping here!
The customer service was first class. Old school customer service where the businesses actually showed they appreciate their customers. I shall return
Customer service and timely turnaround was great
Great staff, quality work and reasonable prices.
Quality service, help, and information. Solid brand selection.
online order was processed super quick and ready 5 seconds after I walked in the door
Service and selection were great! 10/10!