based on 1503 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I came in to get a new tube and tire changed. Was greeted promptly. Scheduled a pick up for my bike and it was ready hours before I arrived. Really great service and communication.
Fast, friendly service. Kind and knowledgeable. Would definitely recommend to others.
Knowledgeable and friendly
Great service and super helpful
The service and technical expertise is top notch. Support your local store. It is not possible to get this from an online order.
It was amazing…I had a flat and went by Oak Mountain location-walked in had two tires plus a set of grips installed less than an hour and they were covered up but still made time for me as a “walk in”—unbelievable and recommend them!!
Helpful and thoughtful personnel - really couldn’t be better. Great business and better people.
The salesman was knowledgeable, patient, and went above and beyond but that's what I've come to expect from Cahaba
Very helpful employees and very low pressure. A++++
Good products. Great service.
The staff, especially the mechanics, are knowledgeable, and perform the work quickly. The sales staff also knowledgeable and make valuable recommendations
Prompt, knowledgeble, great service!
Very friendly, knowledgeable, and helpful staff!
Quick service
Very personable, friendly and helpful! I'm so new to biking and the staff helped me get my bike ready to roll without trying to sell me more than what I needed. I'll definitely be back!
Personal, professional service. Always willing to help no matter what level rider you are
Expertise of the staff. Very attractive sales floor.
I didn’t receive a follow up email or text confirming my order
Great sales service. Very friendly staff.
How fast you replaced the tube for my kid bike
Had a brake issue that was a known problem but out of warranty. The staff went to bat for me and Trek covered the brake replacement. They installed the brakes incorrectly at first and I had to go back. Cahaba corrected it with no problems and in a timely manner. Guys are friendly and helpful..
Readily available conveniently located accessible
Great customer service. All of the Chris varieties are epic. Lol
Good products and good people. Highly recommended.
I had a mechanical while riding and peddled to the OMSP store where your staff quickly diagnosed the cable issue and set me up for a 2 day repair turnaround. Great service!
Quick friendly service
Friendly & knowledgeable sales & service staff.
In my mind, "10" means you promptly did just what I wanted done, and you all were very courteous.
They're very professional & welcoming. The prices are reasonable as well.
Friendly and effeciant!