Customer Testimonials
Great service, helpful staff, reasonable pricing.
Love the website and that it showed available stock. Took the vagaries out of the equation. Service was super nice as well!
Kind and super knowledgeable staff!
Good customer service
Very fast even when they were busy
Very nice and knowledgeable employees, let me tried several bikes even tho I arrived close to the closing hour of the store.
10 to 10
Quick solutions and services whenever it’s possible
Very friendly and helpful. Mark helped me find a lock and installed it for me.
Incredible customer service - Mark really went above and beyond, despite being swamped (and me arriving at the end of the day after a long week!). Staff are super friendly and knowledgeable. Can't recommend enough.
Quality and price. Purrrrection
Awesome service team - friendly, funny and super knowledgeable! And they didn’t shame me for the sad condition of my bike - they looked for solutions to keep me riding! I will 100% be back when I have enough $ to buy a new ride. Thanks!
Great customer service
The technician I have always dealt with is awesome and the appointment system is works well
Employees were friendly, honest, fast, and no-nonsense.
very knowledgeable and friendly shop . specially, mark.
Friendly staff, lots of variety in the options for gear/components/accessories. Thanks!
Received great attention by John as he made adjustments to the new bike I test rode.
Friendly and knowledgeable people selling quality bikes and accessories that hold up over time.
excellent products and better service. I have bought 2 bikes at the North Vancouver store and have them serviced there.
Polite and courteous service. Stored my bike safely for a few days until I could pick it up.
It was very easy to order a new bike on line and then pick up.
Incredible service! Loved the whole experience; helpful, fast and went above and beyond. My bike rides so much smoother. Thank you team!
Great service, I think it was John that served me if my memory is correct. Very friendly and knowledgeable about the products on sale. I've been out on the new bike and it's great. Thanks guys
Good bike, good service 😀
very good
It’s all there. Good young crew!
Professional, friendly and fast
Very friendly and welcoming customer service. They were able to find what I wanted quickly however I didn’t feel as if I wasn’t rushed out of the store.
Great service and quick turnaround
Location & supply of bike parte