Customer Testimonials
Good bike tuning
Expert advice and Staff knowledge.
Daniel from the North Vancouver location was very informative on educating me on bike fit.
Service was excellent - Nathan was great - very knowledgeable and helpful
Friendly and know their products
Very knowledgeable staff and are willing to listen to how and where you ride to make the correct decision for what bike you will need. Are able to offer different options and makes of bikes for you to choose. Very friendly.
Milan is the greatest salesman ever.
There is a great inventory of bikes and accessories at BSP and Thomas was very knowledgeable and helpful when I was trying out my bike.
Emoloyee called me to let me know my part was ready for pickup. I didnt anwser twice so they emailed to make sure i was aware.
Service was speedy
The shop has friendly staff and great gear.
Friendly knowledgeable staff
Great service, and very professional.
Prompt, skilled, helpful.
Knowledgeable staff, timely and efficient service, great selection of products!
Thank you to all those involved with my purchase, from the moment I walked in the door I was treated warmly by all. Carlos took the time to walk me through the features of the bike I was interested in and to help me with making a deposit to secure the purchase while it waited for a part to come in. This was followed up promptly with the connection to the bike fitter so I could make an appointment and with assistance in the store yesterday from service and sales in getting the necessary add-ons to make my new bike ride ready.
service was correct for my needs.
First name removed is the greatest salesman there is.
Knowledgeable staff, willing to help.
Professional staff and quick turnaround
Friendly and helpful
I like the Specialized brand of bikes.
Every staffs are kind and friendly everytime.👍
Staff greats you in a friendly manner. Knowledgeable and answers questions thoroughly. Very helpful in checking and moving the bike from vehicle and back to loading it. Staff very patient and professional in fielding questions about how certain equipment works or little details that might help.
Just bought my third Trek bike from you. I’ve been really impressed with the quality of the product and the service from all the staff at the stores.
Great customer service
very knowable, friendly and not pushy
I was very impressed by the personal attention paid to my questions. In order to ensure that the component I was searching for would fit my ride, staff searched the Marin website for fitment.
I had been looking for my component from other cycle shops but wasn’t able to discuss fitment with anyone interested in ensuring compatibility.
I will definitely patronize this shop despite the 30 km distance from my home.
Brought my bike in for a gear problem. It was quickly and efficiently repaired.
Always super friendly! Quick turnarounds for service and high quality work
Thank you!!