Customer Testimonials
Quality products, good customer service and great location!
The best - thanks for all the support, service and sales over the years
I always find the best deals and service @BSP
Friendly, knowledgeable staff, great selection of bikes and accessories.
Great friendly service, knowledgeable staff. Top notch!
Awesome service, made to feel welcome from the moment I walked in- outstanding service, did a job for me in 20 minutes same day!
Will recommend and visit again.
Fast and friendly service in a central location!
Thank you! Great service and very knowledgeable
Quickly dealt with the warranty issue on a bicycle helmet.
I got to test drive a number of bicycles till I found the one that best suited me. The staff that work there really knew and understand bikes. I got exactly what I was hoping for.
Great customer service!
I've been going to be BSP on Pacific for years. Time and time again, I leave impressed by the caliber of the staff. I love the small bike shop feel that it has.
Lots of people have come and gone over the years for various reasons, so I have dealt with a lot of people, and I haven't been disappointed yet!
When it comes to bicycle maintenance, they never gouge you. At times, I've come in for something really minor and they've charged me a very small amount, like around $10, and in some cases told me it was fine and that there would be no charge.
I feel lucky to have such a great bike shop close to home that has great people, a wide selection of bikes, and is reasonable.
I can't remember the name of the tall lean blonde guy, but he's awesome! So is Jade, Mark (no longer there), and others I have dealt with but whose names I don't know.
Thanks guys!
Derek
We really liked this purchase - Trek Rail 5. Price was great. It was very convenient with the shop being open on Sunday. We took it out on our local hills today - it made Pineapple Express boring (haha!) - loved it! It is an excellent product - nice suspension/geometry - they nailed it with the Bosch motor. All the reviews were right. Thanks Mark for your help. Cheers! Tom and First name removed
Knowledgeable and friendly staff made the experience memorable
Friendly, knowledgeable and they have the parts.
Very helpful and knowledgeable.
Great customer service, variety of products and very kind and helpful employees.
Great!
The staff were very friendly and helpful. I am travelling with my bike for the first time and I was given so many helpful tips. I will definitely be back and highly recommend them.
Steve was helpful and friendly. My inquiries were answered without any 'hard upsell. Bicycle Sports Pacific is a velosport institution in Vancouver for decades now. I will recommend to friends and family. 👍😁
They were great. The team was super efficient and thorough with my bike and was very helpful in recommending accessories for my race
Good service
website for parts, although could give updates by email faster
Everything I was looking for was in stock and the staff were very helpful and had time to answer all my questions.
Fast courteous knowledgeable service.
Thought service was great, lots of useful tips
Great staff. Super helpful
Friendly , fast service
Helpful staff who know their inventory and can assist you to find what you’re looking for.
Good range of bikes available, knowledgeable and honest staff that help you pick the right nike for your level and budget.