Customer Testimonials
Knowledgeable friendly service. They take the time to help you make the best decision for you.
Excellent service and friendly staff who were knowledgeable and helpful, especially Steven and Rav
Stephen was very friendly and extremely knowledgeable. The service was excellent. I would highly recommend this bike shop,
Friendly service. Stand by their product. Bike had a brake problem due to manufacturer defect. Was promptly fixed at no charge to myself. Staff very courteous!
The service at B
Great service
I talked to Mike on the phone last week and planned to come in Sunday. He made sure to make time for me and had the bike ready within a few hours. Also answered a bunch of questions about parts and upgrades for me. Very knowledgeable and friendly. Would highly recommend.
Stephen was awesome - helped me reset my cleats to a better position and it really made a difference. He also helped me with my purchase of a Trek gravel bike and set it up for me. Thanks Stephen!
Friendly people
Great service. Thank you
Great price and timely shipping !
efficient, quick and friendly
Steve, Juan, Elo, and Nav were most helpful with the purchase of my new Trek Allant+ 7 ebike - friendly, knowledgeable, thoughtful and efficient. The whole process was a pleasure and I am thrilled with the bike so far (three days of riding it now). I can't speak for the Service Department yet, but if it is anything like the Sales group it will be top level. The store has a great inventory on hand for trying out bikes and a good supply of accessories. It is conveniently located on the Pacific bike path and there is good car parking on the parallel streets. All in all a great experience.
Staff was very nice and helpful.
good selection and friendly staff
I recievd a very fiendly and attentive welcome. I came to the store with five or six requests for adjustments to my new Verve 2. All were quickly noted, clarification and confirmation were sought by the store manager and all attended to within an hour.to my satisfaction by her and the bicycle technician. Geat service pleasantly provided.
It was my first time to enter this establishment to buy just one spoke and be on my way. But the quality of service is excellent, even for just one spoke. You just earned a new customer. I will be back for more of my bikes’ needs. And a good word of mouth to my other fellow bike rider friends.
Great Team, Friendly and Supportive.
Bike needed a Service, and they even gave it a good wipe down. Highly recommend this Location if your ever Downtown.
Excellent personal.service and sensible advice
Super knowledgable and friendly.
Excellent products with knowledgeable staff. This is my go-to store for all my bike needs, they’ve helped me a lot with keeping my bike running well!
Very nice crew. Great people to deal with.
Great staff and fair prices
Able to source product from their other stores.
the friendliness of the staff who approached me
It’s the only bike shop I’ve been able to find that will work on my recumbent bike
Service was very fast and high quality
Friendly staff, good service, nice selection
Friendly helpful staff. Brought stock over from another store.
The staff are great and there is an excellent selection of bikes / gear.