Customer Testimonials
Amazing customer service by Daniel who assisted me with preparation for the Gran Fondo. Lots of tips and tricks that were appreciated. Thanks again!
The staff at BSP is great to deal with. They are very knowledgeable about bikes and bike products and will always go out of their way to help with any issues. I will always recommend BSP to anyone looking for a great bike store.
Great bikes
Great service and advice. Highly recommend!!
Great job on servicing my bike - feels like a different beast now! great staff and a good shop.
I really enjoy the Verve 2 LS L Galactic Grey Gen 5 bike I bought a few days ago. Very thoughtful and helpful staff. I would certainly recommend anyone looking for a bike to come here.
Ian
The staff at BSP are friendly, knowledgeable and very helpful.
Super helpful with ordering parts
Muy buena atención
Good customer service
Mechanic was able to identify and order small part from Shimano. Arrived within a week. Thanx!
I like the products and I like the service. They are knowledgable and kind.
A friend had sent me there. He had bought 3 e-bikes....
I went to the North Vancouver location where I was treated very kindly. They did not have a couple of items, but they did it their Langley location and I was more than willing to go over there.
At the Langley location I had the same great experience
I recommend this company
VERY GOOD SERVICE # 1 IN VANCOUVER 100% C U AGAIN SOMEDAY SOON 💗
Good choice , and a nicely laid out store . Staff was very friendly and knowledgeable
Friendly and knowledgeable
Very helpful and knowledgeable in a time need
Very easy to discuss work needed with you,and great service at reasonable cost.
Very helpful mechanic and staff
Friendly helpful staff.
The bike mechanic at Bicycle Sports Pacific was very helpful. He recommended different stems to raise my handlebars for a more comfortable ride. He worked quickly to install the stem and raise my handlebars. He noticed that my kickstand needed replacement and replaced that also. I am happy with the better fitting bike for my bike commute.
Willingness to help
The team was super helpful and fast switching my bike seat out and going above and beyond for future bike components I had lots of questions about! I appreciate the time they took to help support. Highly recommend the team if you're looking for fast service from people that know their stuff!
Great service
Friendly service, had what I needed in stock.
My online order was processed and delivered promptly. As well as receiving email confirmation I also received two followup telephone calls, one confirming my order, the other notifying me my order was ready for pickup, somewhat out of the norm as there often is next to n human interaction when an order is placed online.
Helpful and friendly staff provided us with top quality e-bikes for a reasonable cost
Andy has been very helpful and professional with the service, great exprience
Very helpful, pleasant staff.
I love the staff; they are knowledgeable and helpful. They always try to find a solution for any bike-related issue. I bought an electric bike from them in 2018, and even though it's obsolete, they found a new motor and replaced all the parts to make it work again. I highly recommend this business to all local bikers.
Knowledgeable friendly staff. Informative too.