Customer Testimonials
The service was very helpful and kind
Staff are great
I was in the market for a step thru bike and had the pleasure of meeting Nav who made us feel welcome and ready to help us. He was enthusiastic about his products and pointed us in the direction of a Cannondale adventure. I was very pleased when I rode it around the store and with the sale price.
Nav had the bike ready (fender, bell etc) in an hour but there was a hiccup with the mounting of the water bottle holder but he had problem solved it before we got back. We happily walked out with my bike and all accessories intact.
I am extremely happy with my bike and would highly recommend anyone to go see Nav for superior service.
Fantastic service. Friendly and knowledgeable team that go above and beyond to help.
Super helpful staff,
Excellent customer service and knowledge. No hesitation to recommend!
I've bought a few bikes from BSP now. Staff is friendly , knowledgable and familiar.
Great product, great people, top notch service.
Customer Service
Variety and quality very good
Staff was amazing and extremely helpful. Store was great with a lot of selection. My new go to bike shop.
I brought my bike in for some major repairs, and although the cost was high, the work that was done was excellent. Any products that were recommended came in handy when I needed them. This is my go to store for any service I need on my bike.
Great service while looking for a few holiday gifts!
Excellent service and great products
Every thing was ok
Staffs and their service was great
Thank you so much 🙏🙏🙏
Your Ukrainian mechanic (forget his name) was very helpful
The customer service was the best I've ever received in a cycling shop. Nav, Wyatt, and Olli all offered exceptional service while purchasing my new bicycle. I would absolutely recommend BSP Downtown, and will be returning for any future service needs.
Thanks!
Good quality and knowledgeable staff.
Great service. Staff are attentive, knowledgeable and eager to help
Mark and the team at BSP North Van have been extremely helpful, professional and honest. I trust the advice provided and have referred several friends to the shop to buy bikes and have them serviced. Thanks for the excellent customer experience!
Excellent service! Highly knowledgeable.
I was very appreciative of the service that Alina provided during my last visit and purchase.
Only ever used the bike service, but very good both times
They were very kind, gave suggestions that could suit me as a customer.
Friendly and caring staff who were there to ring my purchase in at the downtown Vancouver location.
Great staff and service
Return was very easy!
Extremely friendly competent timely service.
Friendly staff
Very friendlyandhelpful
You had the bike I wanted at a good price.