Customer Testimonials
I was walking by and I saw the store. So I decided to come in and, my surprise when I found they have different colors and variety of biking shoes from other stores.
I am so glad that I found them on sale, tried them on and I felt very acknowledged by the guys who work there. Who guided, explained and were very patient to me (since it's my first time buying biking shows).
So, I'll be back to check on other products because of the service the guys provided for me. Good job on having such kind staff to guide women like me.
the bikes are in good shape, employees very friendly
Great customer service and timely repair made
Quick friendly service
Staff were very helpful and patiently answered all my dumb questions. No hard upsell but genuinely asked what I was looking for and directed me to the bike I should get for my price point.
Juan was very helpful and provided a very detailed and specific bike inspection report. I appreciate that you were able to get us in on short notice.
I appreciated how quickly my tire repair was done.
Hyggelig betjening og god beliggenhet
Timely delivery, great front counter parts and sales support. Seriously , hard to find you visually or be any sign you exist on the highway in front of your backseat mall location.
Had the right size of the Trek bike that I wanted, and were very responsive and quick in arranging for a test ride and got the bike ready for me in a day. Also quick to respond to adjustment requests once I purchased the bike. Varun (Warren?) was my point of contact for my purchase and he was excellent to work with and very professional.
Very friendly and helpful staff
The fellow was friendly and you had more stock available than some other stores.
You were a one stop shop.
I like the service Varun provided. He s a perfect sales person and customer service Rep! I m sure he would be an asset for customers and store as well. Thank you Varun
Bike was built and ready to go, I was riding the next day
Got great service upgrading my brake pads.
Great service! Have what I need in stock most of the time. Good prices.
I appreciated Milan proposing an alternative solution and organizing for me to meet with Nathan in the NV location. Nathan was great to work with, very knowledgeable and generous with his time. I’ve only had the bike for one day but really enjoyed my first ride and so far happy with the product and service.
Very pleased with the quality and advice received for my bike maintenance needs
All the staffs are friendly, kind and responsible.
Great customer service
Very helpful and knowledgeable. Greeted us right away when we entered. Did not try to sell anything extra or up sell us anything more than we needed. Helped is put the bike in the car. Very personable.
Great staff. Great advice, always pleasant to come here
Friendly staffs
Very knowledgeable staff who answered every question with great patience.
Amazing, friendly, helpful, and knowledgeable, staff, and ownership team! Also appreciate how much BSP does for the cycling community! Thank you
Great staff & great products
Great service, the technician was able to see to my request right away. Staff very friendly, helpful and efficient.
Excellent service from Varun. He was great.
Jason, Milan and Andy were all super helpful in assisting me in buying my first e-bike! Milan spent 3 hours in store with me as I test drove several bikes, he answered all my questions, was very patient and knowledgable in all things e-bike. Andy did a great job setting up my bike with all the extra parts I bought, and overall I'm very impressed by the incredible service from everyone! Would highly recommend shopping at BSP :)
I had a fantastic experience at this shop thanks to both the salesperson and the bike technician. I called earlier in the day to inquire about a bike, and the salesperson kindly offered to set it aside for me to view later.
Although I wasn’t able to arrive until 5:30 p.m.—just 30 minutes before closing—both team members were incredibly welcoming and helpful. I decided to purchase the bike, and they went above and beyond by staying a bit past closing time to ensure I could take it home that same day.
I’ve been extremely happy with the bike and truly appreciate the excellent customer service. I’ll definitely be recommending this shop to others.