Customer Testimonials
Nice friendly staff, quality products.
Excellent service and quality products
Thank you Milan, we are very happy about your service and experience helping us find the right bikes.
Good solid advice on bike repairs and maintenance.
Milan was a great Salesman. Listened to my needs and advised calmly and informatively. It was very relaxed and a great experience, he helped me find the right bike and equipment I needed.
Excellent customer service from employees and you sell excellent products some items were strongly suggested to purchase and I thought they just wanted to make more profits but they knew that would be worth while purchasing for my circumstances I am so glad I did thanks again guys
BSP service and expertise are without comparison. I wish every customer experience were as pleasurable and effective as each time I walk into BSP.
Great service. Friendly staff. Good selection of bikes.
Knowledgeable staff
EXCELLENT AND RAPID SERVICE FROM CLEMENT (DOWNTOWN VANCOUVER)
Incredible selection of bikes and brands with lots of room to shop. The staff are very well trained and the customer service is next level and will keep you coming back! The team fixed my wife’s bike up and she said it feels like new again. Huge thank you to Steve and this amazing team 🙌😊
Bought a Fox Proframe helmet and the staff transferred two sizes from their North Vancouver store so I could get the perfect fit. They even gave me an extra discount when I also picked up Fox Purevue goggles. Super helpful and great customer service. Highly recommend!
Helpful and informative.
such an amazing team
Friendly service, no waiting. Knowledgeable technicians.
The service provider was excellent. He was incredibly knowledgeable and explained everything very clearly.
Very professional and helpful staff
Friendly staff.
Appoachable.
Fellow riders.
Staff great and very helpful with repairs during claim submission
Stephen, Milan, and the entire BSP team are knowledgeable, professional, and kind. Always a pleasure to deal with.
Good straight forward service and advice.
Friendly staff.
The staff arranged to get the battery on my Cannondale replaced at no cost to me. It took several months but I drove my bike home on Friday .
Customer service was awesome
First time at the store. Very friendly, helpful staff. Thank you.
Knowledgeable and reliable staff, with great products
Excellent service, handled my request promptly and kept me informed through the whole process!
I placed the order twice on purpose, they called to confirm I hadn’t made a mistake 😌
I was impressed that someone we actually use their brain and question it. I did need two!!
I like the prompt and friendly service.
Quality and choices.
Service is prompt, polite and thorough.
Had what I needed in stock, friendly staff and knowledgeable.