based on 1565 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great Customer Service, Products and Turnaround! Will always be a return Customer!
mullet man works his magic
Excellent prompt above and beyond bike service. Pleasure to work with Ben and Cashoius. Thx
Bike Repair
Great bike shop! Nick is the best Bike guy on the planet!!!!
The BC technicians and sales reps continue to provide outstanding customer service!
Great people. Great service
The staff is very knowledgeable. I took my TREK Hybrid bike to get a tune up. It rides better now than when it was new. Thanks for helping me replace my outdated helmet.
Customer service is top notch at Bicycle Cove!! Suzanne was very helpful! And its always nice to aee Sassy too!
Staff is knowledgeable, informative, and genuinely interested in customer satisfaction. We won't hesitate to recommend Bicycle Cove to anyone with bicycle need, service, or interest.
Service. Nick and the rest of the crew are awesome!!
Great location,
great shop,
wonderful, helpful employees,
lots of elbow room in the store,
a fantastic house dog,
and really top-notch service.
I'll be back, again and again.
Great support and knowledgeable service staff.
Products and services were outstanding. Bought the exact bicycle I wanted and the service was exceptional!
Quick service, reasonable prices. They got me back on the trail quickly and didn't make fun of me for my cheap Wal-Mart bike.
Tom is the best mechanic. Very attentive and helpful with suggestions for better performance out of the components.
Brake rebuild on wmy mtn brake
Good product and friendly staff.
Friendly, helpful service and large selection of accessories!
Friendly and knowledgeable. Shop dog helps.
You were great, I just don’t know anyone around here
The customer support folks are terrific! Friendly, helpful, honest and fair, and.....did I mention helpfulness? Way above my expectations!
Good advice. Reasonable maintenance charges.
Calling to let us know when the product we requested has come in.
Quick and excellent service. Bike looks like a new one.
This feels a bit like ballot stuffing. By far the best bike shop I have ever worked at!
I love the family friendly attention my wife and I received when we came in.
Friendly service, even stayed ten minutes over thier usual closing time to get me the bike I was wanting, which was not available in my hometown of Florence.
Excellent service. Faster than expected, and everything met my expectations. This is a great shop.
Friendly honest people.