based on 1776 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Bicycle Cove provides a wide selection of Trek bicycles and accessories, along with expert repair services. I appreciate the friendly and knowledgeable staff who always provide exceptional service and support. They always exceed my expectations!
Very informative and no pressure.
The serve work was completed as requested and the bike was ready before the promised time.
Great product and Michelle was outstanding in helping me pick a bike.
Timely and professional
The technicians were the perfect combination of professionalism, competence and friendliness.
Excellent service. Friendly employees. Fair prices.
Great customer service, selection of products in stock, convenient location.
The sales people were great and very knowledgeable! Got me an a great bike and honored a 10% discount. Great store will definitely be coming back for anything I need!
Everything we need in one location: hydration products and bicycle maintenance. And possibly new bicycles one day. Friendly professional service every time.
I received a quote quickly and my bicycle was repaired within the timeline given.
Extremely friendly and helpful staff. Excellent products. Good communication.
Too expensive,
Repair service was excellent . Delivered in promised time and flawless repair to my bike
Bike performed like new after tune up. Thx guys!
Bicycle Cove did a great job tuning up my mountain bike. It rides better than it did when it was new! Plus they have a shop golden retriever :-)
Customer service was the best!!
Super helpful & extremely knowledgeable & helpful!!
Good relevant selection and friendly service.
Friendly , knowledgeable and prompt service.
The prompt, courteous and professional service was outstanding and appreciated.
Thank you!
Love all the bicycle cove people!
The service personnel were very polite and knowledgeable and repaired my recombinant bike in a timely manner.
The professionals at Bicycle Cove are at the Top of the Game! Always helpful, quick to offer advice and potential solutions for your bicycling needs! Grateful to have them in the area...R/Danny
Tires were in stock.
Very knowledgeable and super responsive. You are missing out if Chris and Nick are not helping you.
Friendly staff with clear feedback on issues.
Value for service and knowledge staff.
Ben, Chris, and Cassius always do a great job of providing excellent service!
Service was friendly and prompt. Installed a new tire while I waited.
Mike and Ben spent a lot of time pointing out the important details of the bikes we looked at and made sure we picked the right one for me.