based on 1550 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Bicycle knowledge by the staff and excellent customer service.
Very knowledgeable, professional & friendly group!
Very informative and friendly
Mike was very helpful spot on with information. Great experience and I'm back to riding after twenty years non cycling.
The personalized service and attention to detail. The folks at this shop know their stuff and great to work with.
Great customer service.
Great customer service tentative to our needs and picking the right bicycle
I enjoy getting great service and learning from the knowledgable staff at Bicycle Cove!
Great people work there - very helpful advice
Pleasant to deal with employees. Close to home.
However, I do have to say it’s a good thing I live close! I paid by phone and a friend picked a bike up. Unfortunately it wasn’t my bike! So we had to turn around and bring that bicycle back to the shop and get my bike.
The staff is very friendly and took the time to explain what they could do and any issues they might have. When we picked up the bike, everything was fixed, and the price was reasonable. We are very happy with the experience.
Very knowledgeable and helpful with my bike! Serviced it and back to running like brand new!!!!
Did a fantastic job tuning up my bicycle and making it safe and roadworthy.
The whole staff is great. . . Service is impeccable.
I was so happy with my experience. I am new to the road bicycle world and needed a lot of advice and input for my first bike. I received so much help and advice and never felt rushed or like I was being a bother. I came home with a bike that I feel like perfectly fits my needs and I am so excited about starting my journey!
Dependable products and reliable service.
Very friendly and helpful staff.
The team was very flexible and provided great feedback on the fit and function of the bikes fitted for our kids. Promptly built the bikes and our children love them.
Friendly, informative, turn around time shorter than promised.
Very professional service and fast turn around,
Friendly. Customer service
Friendly and knowledgeable people who actually are into biking! Appreciate the support!
Friendly service and knowledgeable
Fixed a flat on the spot and also let me know how it happened, very helpful! Real professionals!
Efficient, friendly, knowledgeable
great products and excellent staff. Staff was very knowledgeable, helpful and patient with a new bicyclist. Highly recommneded !!
reasonable recommendations for our needs and flexibility to work with out schedule for the repairs.
Manager and salesman were very helpful.
Love the staff at Bicycle Cove!
Great service. Helpful.