based on 1656 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service
The shop’s personnel were knowledgeable, helpful, and professional. My bike came back repaired to perfection and ready to ride.
I have never been disappointed while shopping there.
Through & provide great service
Thorough evaluation of bike and required repairs. Gave a good cost estimate that was spot on. Bike repaired to best rideable condition.
The service and products are outstanding. Thank you!
Great people and wonderful service.
The new tire is good.
Customer service was very informative with any question asked I was able to order a skill cap which can in three days. Really enjoyed looking at the new bicycles and equipment I will be back.
Knowledgeable employees
Very friendly and professional customer service.
Extremely knowledgeable and helpful. The shop was very upfront with timing and cost of the service on my mountain bike. I would highly recommend this shop.
I like how the guys out front come help you and don’t oversell. Eric treated me well and was nice to my 6 year old son.
Consistent fast and friendly service! I have shopped at all the bike shops in Huntsville and Bicycle Cove is the best. I won’t go anywhere else.
thank you. Everything functioning great.
Very friendly and helped set everything up
Quality products, quality service, quality people!
Friendly staff and great service!
Products in stock. Friendly and knowledgeable
Bicycle Cove are neighborly, friendly from helping to load and unload my bikes to prompt and cordial service. They were very responsive to getting us ready to take our bikes on a VaCa.
Very helpful and profesdional
Professional,friendly,knowledgeable
Always excellent work
friendly, welcoming, helpful. Got me what I needed
Bicycle Cove in Madison is such a pleasant experience. All of the employees are friendly and helpful and there work is excellent and on time.
Replacement of a seat went without a problem and reasonable price.
Local, attentive staff, good prices.
Staff are patient, kind, and proactive to solve the issues.
Everyone who works there is both very helpful and extremely knowledgable. And, their products are priced reasonably.
Quality of service