based on 1808 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and professional customer service.
Extremely knowledgeable and helpful. The shop was very upfront with timing and cost of the service on my mountain bike. I would highly recommend this shop.
I like how the guys out front come help you and don’t oversell. Eric treated me well and was nice to my 6 year old son.
Consistent fast and friendly service! I have shopped at all the bike shops in Huntsville and Bicycle Cove is the best. I won’t go anywhere else.
thank you. Everything functioning great.
Very friendly and helped set everything up
Quality products, quality service, quality people!
Friendly staff and great service!
Products in stock. Friendly and knowledgeable
Bicycle Cove are neighborly, friendly from helping to load and unload my bikes to prompt and cordial service. They were very responsive to getting us ready to take our bikes on a VaCa.
Very helpful and profesdional
Professional,friendly,knowledgeable
Always excellent work
friendly, welcoming, helpful. Got me what I needed
Bicycle Cove in Madison is such a pleasant experience. All of the employees are friendly and helpful and there work is excellent and on time.
Replacement of a seat went without a problem and reasonable price.
Local, attentive staff, good prices.
Staff are patient, kind, and proactive to solve the issues.
Everyone who works there is both very helpful and extremely knowledgable. And, their products are priced reasonably.
Ready to help and reasonable priced
Staff was very helpful
I like their quality merchandise ie. Trek, knowledgeable and professional staff, follow up on solving your service needs.
The products are top notch and backed by the Trek company as well as Bicycle Cove. The service was friendly, helpful and simply a pleasure.
Everyone was very helpful in my purchase experience without high pressure. I highly recommend this shop.
Outstanding professional service thanks
I liked the range of options but the small town feel of the store. I loved that the guys weren’t trying to convince me to buy but genuinely wanted to help. Can’t wait to take it on the road soon.
Friendly, knowledgable staff and expert maintenance and repair work.
The folks at Bicycle Cover are always kind, helpful, and knowledgeable whether helping me find a new bike or repairing a flat tire.
Prompt action and clear communication. Great deal and great work.
Knowledgeable employees