based on 1796 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff was very helpful
I like their quality merchandise ie. Trek, knowledgeable and professional staff, follow up on solving your service needs.
The products are top notch and backed by the Trek company as well as Bicycle Cove. The service was friendly, helpful and simply a pleasure.
Everyone was very helpful in my purchase experience without high pressure. I highly recommend this shop.
Outstanding professional service thanks
I liked the range of options but the small town feel of the store. I loved that the guys weren’t trying to convince me to buy but genuinely wanted to help. Can’t wait to take it on the road soon.
Friendly, knowledgable staff and expert maintenance and repair work.
The folks at Bicycle Cover are always kind, helpful, and knowledgeable whether helping me find a new bike or repairing a flat tire.
Prompt action and clear communication. Great deal and great work.
Good product knowledge by sales/service personal.
Bicycle cove was very helpful in handling warranty claim and getting me back out on a bike.
Everyone is always helpful and can usually resolve my issue while I'm there on my initial visit.
Thank you!
Recently had some service done on an older BMX and as promised it came out better than it went in. Turnaround was a little slower than I had hopped but the work was done right and I'll take that over a quick turnaround any day.
Helpful sales people, quick and easy purchase, explained the maintenance intervals of the bike, and set it up for me before I left.
Very personal service. Go above and beyond to treat the customer well.
The staff was friendly and knowledgeable, and I appreciated both the up front estimate for my bike's tune-up and repairs, and that the end coat was less than expected, and within a reasonable time frame. Will definitely use Bike Cove for future bike needs!
Thank you so much for the service! My new bike is great!
Great and knowledgeable staff!
The people are service are top notch!! Honest and fair!!! Thank you very much!!
It felt personal, not transactional. They genuinely were there to help get our bIke’s back on the road and that’s just what they did. I had an excellent experience and will be back!
Fix is always on point, timing exceeds initial estimate and staff is friendly and professional. What else could you ask for, nothing!
Friendly, knowledgeable service.
Very helpful staff. Repair for my cheaper different brand mountain bike was gonna be more than what I paid for it. Helped me settle on a Trek fx2 after explaining what it'd be used for. Even found a used youth bike for my daughter at a great price.
Friendly and knowledgeable staff
Service was great! All questions were answered and the guy helping was very friendly.
The service was exemplary!! Great store & staff!!!
Very friendly and courteous service would definitely purchase again
All I did was buy some Stans tubeless sealant, but the lady was very friendly and even recommended someone to me for sizing.
Service was friendly, professional and quick. I had a small repair that was easily fixed.
Ready to help and reasonable priced