based on 1605 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Bicycle Cove carries great products, including the Aventon Aventure 3, which is what I purchased. They also have a large selection of parts and accessories. Their staff is very knowledgeable and patient, answering all questions with zero pressure. This is a great family owned business that I highly recommend!
You were very helpful, patient, and fair in cost
Knowledgeable and courteous staff; quality products.
Friendly and helpful staff. Completed repairs a week ahead of schedule.
Always welcoming and friendly attitude. Shop is always clean. I appreciate the professionalism and personal approach to helping customers. They will continue to be my bicycle shop of choice.
Customer service oriented!
Quality of service
Great customer service
The shop’s personnel were knowledgeable, helpful, and professional. My bike came back repaired to perfection and ready to ride.
I have never been disappointed while shopping there.
Through & provide great service
Thorough evaluation of bike and required repairs. Gave a good cost estimate that was spot on. Bike repaired to best rideable condition.
The service and products are outstanding. Thank you!
Great people and wonderful service.
The new tire is good.
Customer service was very informative with any question asked I was able to order a skill cap which can in three days. Really enjoyed looking at the new bicycles and equipment I will be back.
Knowledgeable employees
Very friendly and professional customer service.
Extremely knowledgeable and helpful. The shop was very upfront with timing and cost of the service on my mountain bike. I would highly recommend this shop.
I like how the guys out front come help you and don’t oversell. Eric treated me well and was nice to my 6 year old son.
Consistent fast and friendly service! I have shopped at all the bike shops in Huntsville and Bicycle Cove is the best. I won’t go anywhere else.
thank you. Everything functioning great.
Very friendly and helped set everything up
Quality products, quality service, quality people!
Friendly staff and great service!
Products in stock. Friendly and knowledgeable
Bicycle Cove are neighborly, friendly from helping to load and unload my bikes to prompt and cordial service. They were very responsive to getting us ready to take our bikes on a VaCa.
Very helpful and profesdional
Professional,friendly,knowledgeable
Occasional status updates would be nice.