based on 1825 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They did a very good job on my bike when i brought it in for repair. Im very satisfied. Thanks guys.
Your team presents yourself as knowledgeable. You accommodated my needs to modify the plan to better fit my budget without making me feel cheap. I like the quality of your workmanship.
I’m used to a “skilled shade tree bicycle mechanic” and your costs gives me sticker shock. Thanks for doing my bike restoration well . Charles Name removed, a friend of Paul Levering
Michelle helped me figure out my bike & was communicative about delivery and putting it together! Would recommend to anyone! Both locations are great for service & sales.
Friendly honest staff. Excellent customer service.
Friendly and knowledgeable staff. They had the answers to all of our questions.
It was a great option for a tune up and repairs. They did a great job!
We bought both mine and my husband’s bikes from Bicycle Cove about a year ago, and recently took all of our bikes in when my son needed a tire repair. They tuned up our bikes, fixed my son’s tire, replaced my tire, and even shortened the handlebars, all for under $90. The staff is very knowledgeable, friendly, and provides great service. Highly recommend!
Friendly and helpful staff!
Good quality and competent service
Reliable repairs and adjustments to my classic old Giant!
Thanks for all you do!
Great service! Friendly and Timely!
Extremely friendly and professional service.
Quality customer service and commitment.
The staff is very friendly. When I first bought my road bike they made sure that I knew everything that was to be known about the safety features on riding a road bike.
Really cared about customer, great service!
I can not say enough good things about Bicycle Cove! You are family here! Love this place they take care of you and your bike in the best way possible. Knowledge and efficient… highly recommend
Occasional status updates would be nice.
Bicycle Cove carries great products, including the Aventon Aventure 3, which is what I purchased. They also have a large selection of parts and accessories. Their staff is very knowledgeable and patient, answering all questions with zero pressure. This is a great family owned business that I highly recommend!
You were very helpful, patient, and fair in cost
Knowledgeable and courteous staff; quality products.
Friendly and helpful staff. Completed repairs a week ahead of schedule.
Always welcoming and friendly attitude. Shop is always clean. I appreciate the professionalism and personal approach to helping customers. They will continue to be my bicycle shop of choice.
Customer service oriented!
Quality of service
Great customer service
The shop’s personnel were knowledgeable, helpful, and professional. My bike came back repaired to perfection and ready to ride.
I have never been disappointed while shopping there.
Through & provide great service
Thorough evaluation of bike and required repairs. Gave a good cost estimate that was spot on. Bike repaired to best rideable condition.
great service thank you