Customer Testimonials
Excellent bike knowledge and helpful staff
Always helpful and ready to offer advice.
Very helpful service
Friendly service.kept me updated on progress and alternative price choices for bike repair
Quality service and workmanship, sound advice and friendly staff.
All the staff are so very helpful and want to do what they can to get you out riding on your bike asap!
Great prompt service and very nice people to deal with. Highly recommended
Friendly and helpful
Good advice & service.
Friendly polite helpful many thanks
They helped me out in a pinch when I was on day 1 of the NC500. Absolutely saved the trip. Decent price, super quick and just overall 10/10 customer service. Super recommend for bike repairs🙂
We went down to get a bike for my son he was buying it with his confirmation money. From start to purchasing they were so helpful. Really know there stuff. Will definitely recommend to family and friends.
Wonderfully helpful and friendly staff. Highly knowledgeable, happy to share advice and guidance. Distinct lack of ego and elitism.
Good value fpr mpney and prompt delivery
Easy to book a hire bike online. Very fast and informative chat on arrival. Friendly and helpful staff. The bike was great for the Beast! I'm a returning customer, would use their service again, and highly recommend to others.
All top quality products used.
All maintenance work is well explained to the customer before any work is completed
and all worn parts are kept for the customer to
view after.
I visited Trek Bicycle Milton Keynes to look at and test ride Fuel+ EX 8 Gen 2. Dawid Sowinski from sales was very helpful and informative. He showed me the bike that happened to be in stock and gave me the full load down on the bikes specs and answered all my questions, as this was my first e-mtb. After a quick test ride I knew this was the e-mtb for me. I was very surprised on how easy it was to pedal even without the assist.
I purchased the Fuel+ EX 8 Gen 2 and picked it up the following week. During the handover Dawid Sowinski was again very helpful and even helped me load my new bike into my car,
thank you once again.
This is my sixth Trek bike over the last 30 years and I have always found them to be of the highest quality.
I highly recommend Trek Bicycle Milton Keynes.
Good Quality and Service
The team are friendly, approachable and knowledgable. The fact that the specialism is Trek bikes only means that there’s a higher technical knowledge of the products than many other bike dealers. Basically, the guys know what they are doing and I trust them
Quality hire bikes (hard tail mtb), friendly and helpful staff. The trails cover lovely scenic terrain, just a pity that funding for the excellent cafe and info centre has been withdrawn. The car park was very busy when we left around midday.
I was sure that in the past the berms on blue loop 1 were properly maintained and made for an excellent section whereas the exposed rocks that remain are not ideal for young riders of which there were 3 in our party.
Good idea to create gravel trails, the latest buzz in cycling but I come for the mtb experience.
Great service from initial enquiry to collecting our E Bikes would definitely recommend Larkfield cycles to friends and family and will continue to shop locally to support independent business
The very friendly and helpful staff. The quality of the products and the accessibility of the store.
My Dad rocked up to Scotland with a completely buckled. Thanks so much to Nevis Cycles for getting my Dad back up and going on his EV bike so quickly!!
Used the workshop previously and always found friendly helpful staff. Yes there is a few weeks wait for a booking slot but that is a good sign.
My only slight complaint would be a full disclosure of price per hour of the work to be carried out, with a estimated time it would take for the job I requested.
Review here is about the ordering/delivery process. All worked out very well, ordered on the weekend and got it by the next Friday. No complaints.
It's local.
My repair was completed very quickly.
Staff were helpful and pleasant.
Great service from the Trek team, St Albans!
Excellent in-depth knowledge of bicycles and accessories , excellent highly skilled workshop who have always carried out first class work for me .
Staff friendly and knowledgeable

I particularly like the customer service I received at Richmond Cycles. I really felt valued as a customer and I appreciated advice which really benefitted me.