Customer Testimonials
Extremely helpful to a couple out of town walkins with hige tire issue!
Very knowledgeable staff and technicians. Got the “teething” problems worked out of my son’s race bike quickly and affordably.
IDE variety of bike options with knowledgeable personal to work with
Very professional sales experience with Matt. But I found a better deal elsewhere. Matt was friendly, knowledgeable and professional.
It was good. Michael was very patient with me even though I didn’t really know what I was looking for. He helped me out a lot when it came to finding what I needed and the size. I enjoy knowing I can go back anytime for adjustments if need be. Overall a great experience. He even helped get into my car.
Jan Andrews is the best. She is always just so positive. You can tell her passion for cycling. If you are in the market for a bike, see Jan.
Very helpful and understanding
Knowledgeable, friendly and attentive to your specific needs in cycles and related products. Service guys are amazing too. Great cycle shop!
Staff is phenomenal!
Very professional and knowledgeable.
I wouldn’t go anywhere else!
They were very knowable and answered all my questions.
Friendly service knowledge mechanic highly recommend worth the drive from Greenwood SC!
Great service
New too biking & needed to determine best bike to fit my needs. Hadn't ridden a bike since mid teens. Following multiple visits to the store, buying the Verve 2 G5, then returning for the Verve 3/5 step over. Also test drived the Fx a dual sport, and Verve 3/5 step thru. Love the bike and really look forward to riding every day!!
Gerry -spent a lot of time helping me understand comparisons of each bike and making recommendations on bikes as well as must have accessories. Each time I visited the store with more questions, He was extremely helpful and friendly taking whatever time necessary to ensure I got the ride that I'd be pleased with. He even installed all the accessories.
Terrific experience learning about the different bike builds and getting to know one of your employees from the Greenville store to provide assistance in the future! Noah Fetherston
Great service in your bike repair department. I would recommend it.
Your service technician Chris is very professional, knowledgeable and accommodating.
Friendly staff.
Quality products and professional service.
Kevin was great servicing my bike!
Personal and professional. Never being oversold, just super friendly help!
Friendly helpful sales associates, selection of bikes for different needs, close to where I live, high quality products.
Very polite staff. They made me feel comfortable.
Brought my bike in for adjustments and brake contamination. I was expecting to have to leave it for a day or two but the tech jumped on it and quickly rectified the problems. Great customer service
The product is terrific, and the staff is better. Always a welcoming, professional, and friendly experience when I get my machines worked on by Trek Greenville
Best mechanics in town. Super personable.
Service was absolutely great and David was so very knowledgeable about what he does
Staff
Friendly people , great service.
Aaron was great, fast service!
Organized and good products
The friendly customer service