Customer Testimonials
A lot of effort was put into fixing the back wheel of my husband's ebike so we wouldn't have to spend the extra $600+ to replace it on a bike that has less than 200 miles on it and we appreciate that so much! Then more work was put into straightening the rack so we wouldn't have to replace it.
Then David spent quite a while being creative with the Burley Bee hitch so it could be attached to the same bike.
All of this effort is greatly appreciated, and the reason Trek Greenville is the only bike store we go to.
Quick turnaround on my bike tuneup during busy time ahead of a triathlon.
Everything about the service, the team at the Duluth location is amazing!!!!
Great work Matt and the mechanic team are incredible great service great communication excellent support and communication
Michael (bike tech) did a great job upgrading my repair kit.
The service is the best and have never been disappointed
Friendly
Knowledgable and reasonable
These are my guys for every bike needs
Always great service!
You had a good variety of supplies (different brands etc) and your employees were not only kind but knowledgeable. I will frequent this location for all my tools and consumable maintenance needs.
Kind and knowledgeable staff.
Great service and always trying to help me get the most out of my cycling.
The store is phenomenal--it's more than just a bike store, it is a promoter of a cycling community. When you need special parts they will research, find the parts and BOOM, you have your parts. They are a go-to business with all things associated to bikes and cycling. If you need a bike or services look no further. If you want a Group Ride--they provide this as well. Look no further for a bike store. They are AWESOME!!!!
A++ service
10/10
When I brought my bike in the mechanic fixed not only the issue I had mentioned but also took care of another one I had forgotten about. On top of that, the staff are friendly, helpful, and go the extra mile.
After visiting several bike shops in the area the weekend before, I stopped by your place on a whim, thirty minutes before closing time. Your staff welcomed me and my husband in, never rushed us, made me very comfortable and were excited to help me find a bike that fit me! I'm just getting into cycling and everyone at the shop was encouraging, helpful and very knowledgeable. I didn't get any pretentious vibes or that any of the guys were pushing certain bikes on me just for the win of the sale. I truly appreciate you guys and the encouragement I felt to try out this new sport! I'm a customer for life, no doubt.
Nice job by Kevin
Service is exceptional! And has been every time! They listen to your issue, discuss options, and execute the plan faultlessly!
Staff are incredibly friendly and helpful. Top notch professionalism!
They whole team at Trek Chattanooga is terrific. Very attentive, focused on making you happy - whether the Service team or Sales. Special shout out to John in Service!
The technical and sales people are exceptional!
Thank you.
Reliable and consistent
your staff was friendly and helpful when i brought in (2) bicycles and (1) unicycle in need of (5) new tubes & tires. I dropped them off went to lunch and a ballgame and before the ball game was over, they had sent me a text letting me know that my cycles were good to go. And even though i arrived about 5 minutes after closing they still were very friendly and let me in to pay and retrieve all (3), The next day they were all on the road again and ride great.
Thank you,
Luther
Great staff very knowledgeable and friendly, Michael helped me to make the best decision on which bicycle would work best for my ability as a cyclist after my knee surgery
Great service, friendly, knowledgeable
The repair staff place great attention to detail in their work and it shows.
Great customer service.
The staff is always so friendly and very knowledgeable. I love this bike shop.
The staff here is always so kind, friendly, and helpful. I've been around for a while and it's not uncommon to go into bike shops and have people thing customers are almost an inconvenience. I've seen it over and over and having a shop here that cares, treats customers with kindness and to have the staff seem genuinely excited to help customers is fantastic. I feel very thankful to live close by to this shop!
Worked with Noah at the Ansley location - He was super helpful and knowledgeable. While they didn't have the exact bike I wanted in stock, AC shipped it to their shop and built it for no charge. I plan to use AC for future bike purchases!
This a great store with very knowledgable staff! i chose to do all of my business with them!
Super fast service!