Customer Testimonials
We had the best service from Eddie and Matt. Really unbelievable. My kids bikes got all fixed up and I learned how to care for them in a better way! Thanks!
Staff at both the Duluth and Alpharetta locations are always knowledgeable, courteous, professional, and helpful. They are genuinely interested in getting customers back on their bikes and on the trail or road. They know what customer service is and how to treat them.
Love my Trek FX3 bike. Competent and friendly staff. Lifetime tune-ups and $20 one-year anniversary gift are icing on the cake.
Great books and better service! Mike, Ryan, and Aaron are the best.
I am a big fan of Trek products and services because the products are stylish and well made, and the service is always friendly and helpful.
I love our Trek bikes, and the customer service at this store is fantastic! They are always willing to help with any questions I have ! Great store!
The team is always very helpful and assist you with whatever need you have.
Great service. The guys are knowledgeable and great to work with.
Outstanding! Mike and Aaron were phenomenal to work with and genuinely care about their customers. Their passion for bikes is evident in the way they carry themselves in the store, and in their enthusiasm when they speak. We will absolutely recommend this place to all of our friends and connections. Thanks for the excellent service!
Everyone is friendly and they do good work.
Very friendly and knowledgeable advice! Thank you!
Nice staff with excellent knowledge.
Great service and got me riding again quickly!
The team is welcoming. The products are amazing and I just feel good when I’m there.
Jeremy went above and beyond to get the bike I wanted and all set up. Great experience and highly recommend.
The sevice guys or super people and do a fantastic job
Gerry was really helpful! I got a new bike and all my gear, and he fit me to the bike and showed me how to use it. Would definitely come here again!
Friendly staff, fast efficient work.
The work on my bike was accomplished on time and explained thoroughly
Very knowledgable and helpful service team. Thank you for fixing my daughter's bike so quickly and answering all of my questions!
Kevin is an excellent mechanic and very thorough
I found mountain biking as a kid and fell in love. Now as a father of two I have introduced my family to the sport. Both of my kids are on a NICA team and I will soon be a coach. We were told by team members to go to our local Trek store. I work in public safety I don’t have “Trek” money especially for a family. I spoke to Bradley at our local Trek store he told me about Treks support for kids in the NICA program. I nearly cried, you have no idea what it means to me to be able to put my kids on quality bikes that I otherwise could not afford to do. I will always ride Trek from now on. We are a Trek family. Bradley and Kevin are great guys the store is awesome and I can tell they know their customers. Again thank you so much for your support in keeping my kids safe!
I broke my bike and they made it new again. Great group of bike pros. Best in sales and service. Thanks.
I love the quality of the Trek products. My local Trek Store is quick and accurate in the very few repairs I've need over the past 8 to 10 years I've owned my Trek DS4 and pricing is reasonable…
Staff was pleasant and accommodating. Eager to help with any questions
The service personnel are always extremely helpful and accommodating as well as very knowledgeable.
They are always cooperative and patient. They meet you at the parking lot take your bike out of your car take it inside where you are greeted by half the staff. Then they escort you to the service department where they are both knowledgeable and helpful. Sometimes they will make a repair while you wait. Then they escort you back to the car and put your bike back in your car! That is what it is like to deal with Atlanta Cycling.
Before picking TREK I went to 8 other bike shops, But with the selection and intelligent staff, I knew Trek was the best choice for me.
Bradley is Awesome to do business with.
He helped pick out the perfect bike for me and sent me to a few great trails to start my journey.
I’ve looking at Treks for a while
great/friendly knowledgeable staff