Customer Testimonials
-Kindness of staff
-Reasonable cost for services
-Good turnaround time
-I'll be back
The staff was very professional and helpful. Fixed my brake issue quickly.
Good inventory and knowledgeable staff. Support our local bike shop.
Very friendly and helpful staff!
The crew @ the shop is top notch
Love my Trek Farley & I love the team at the Spartanburg SC Trek store. They are always helpful & sincere.
Everyone was very helpful. I always prefer to buy local and their service was excellent. It was an easy decision to purchase at Atlanta Cycling-Ansley.
Awesome people and very helpful
Great Service!! Affordable products
Best customer service, great advice and always takes time with customers!!
Steven, from the service team, was absolutely amazing. I’m not exaggerating when I say it was one of the best experiences I’ve had. It started as a basic visit and turned into a great lesson. Steven walked me through all aspects of maintenance/care so that I knew how to properly care for my bike - answered all of my questions and covered areas I’ve never considered - helped me understand what I should / shouldn’t work on myself - tightened and fixed several aspects after my bike had been broken in for a few weeks (including installing a part to improve my comfort) - confirmed the suspension and others components / fit - and ensured I could be was set up for all sorts of safe/fun riding. (I was somewhat knowledgeable before, but Steven brought my understanding to a whole new level - I even went home a wrote a page of notes of all I learned). Unfortunately I wasn’t able to buy my Trek from this store due to the inventory availability (bought at another Trek store) - but really glad I’ll be able to service it here. Thank you Steven! An amazing example of a spectacular customer experience.
The service is incredible. Friendly and knowledgeable staff. I would not go anywhere else.
Tune up and repair on 4 bikes. They got it done when they said they would and were very professional.
Awesome sales staff helped immediately. Found exactly what I wanted. Looking forward to my next stop in.
Management is responsive. Mechanicsare the best I have dealt with. Well stocked store.
Friendly staff and provided advice on how to improve my bike fit.
Both the products and service are top notch . . . toward customers having an investment mindset.
Service was great and repair person was knowledgeable!
The quality product I searched for, and as far as I can tell by now, an outstanding customer service 👏
Good products. Gerry was great! Not pushy at all...helped me find a bike I really like. Have already recommended a friend. Many thanks
The customer service and attention was excellent.
Great service and turnaround time!
Steve was very helpful working on and answering questions about my bike. The entire staff was friendly
Always friendly and helpful!
Thanks!
The repair wizard was so helpful and saved my day two days in a row when my family had two bikes fail in two days! I'm so appreciative of his help!
Friendly, attentive, and knowlegeable staff!
Bay was a great salesman. Will return!
Your staff are outstanding! We came in just for a small purchase, but were taken care of as if we were buying everything on the shop floor. Your staff went above and beyond, and had the highest degree of professionalism and care. We can’t wait to return — next time FOR the big purchase!
Matt and the team. Knowledgeable, Friendly responsive and great Cyclists. And the selection of bikes has no equal.