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Client Testimonials
Fast with zero residue
Your technician was very courteous, prompt and thorough! Our carpets look great!
Short wait time, good service.
The technician was excellent - thorough and professional
The carpets look great and STAY clean longer with Zerorez than with any other product/service I have tried.
It was carpet in the living room, basement stairs, a hallway and a bathroom floor that was cleaned. The carpet was pretty worn and he did the best he could to get it cleaned. The bathroom linoleum floor turned out amazing! An extra charge of $20 was added for that service. It was interesting to note, that the person cleaning indicated that it was a good price for the work that was done in 45 minutes. I thought the price was a little high for the amount of time that was spent in the house although I did not believe it was negotiable.
Very satisfied with there services.
The two guys that did the cleaning here were very friendly, conscious of our floors, and professional.
The carpets get cleaned - and dry fast
Your people are fantastic!!!
Your pricing is good
Great job of scheduling and communication. I was kept up to date on when the technician was going to be here. Carpets look great.
Great service and my carpet has never looked so good! I will be calling you again. Thank you, Name removed
Good communication. Nice work.
Friendly and fast
Very professional and well done. Thankyou
Friendly and courteous employee. Knowledge technician. Overall good product and company that stands by their work.
I have used Zerorez twice and I really like how your cleaning solution doesn't live our carpets wet and smelly for several days! And the personnel who does the cleaning is also professional and courteous. And both times the carpets ended up very clean and look like new!
My carpets are 13 years old and very stained. After Jose was done they looked brand new!
The carpet tech was very nice & polite & did quick work of getting the job done. The ONLY issue we had was that we were told it would be about 8 Hrs. before our carpets would be dry & it took more like 2 full days before they truly were dry. I think we would've planned differently had we known it would take a bit longer to dry. Other than that, everything else was great !
btw..... we had heard Van Edwards from the WIBA 101.5 radio station recommend your services, so that's why we ended up trying you out. That & the fact that there would be zero residue left behind. The carpets look great!
It got my carpets very clean, I liked the way it smelled. The guy (Brandon) was very nice and knowledgeable.
service is great! friendly, professional and timely.
Shortly after having my two worst carpet areas cleaned, my dog managed to spill another large mug of coffee (that I, yet again, mistakenly left on the coffee table in front of the couch) on the living room carpet. This was entirely my fault! I asked Zerorez to come back out to do a 'spot cleaning' of the area, as well as another application of the pet odor treatment on another carpet. The same nice young man who did the original cleaning was the one who came out to perform the cleaning. He was very gracious, understanding and he would not let me pay any additional money for the services. Wow! You sure don't see that in today's world very often. I explained that this was completely separate from the original cleaning he had performed just a couple of weeks earlier, and that I never expected to have the work done without a charge! Needless to say, I lost the argument. :-) If anyone asks me about carpet cleaning services, I will most definitely & highly recommend Zerorez! Thank you...
The technician was very informative and very respectful. He answered all of my questions and explained things thoroughly. He respected me and my house. He treated my carpet extremely well and even got on his hands and knees to make sure that all the spots came up, I thought our carpet was a total loss but he made it come back to life again. I was really happy that the water didn't have to come out of our pipes and possibly freeze the pipes with it being so cold. The empowered water treatment did wonders for cleaning my carpet and I felt really comfortable letting my child and animals being around the drying carpet.
Tim was vey professional and did a great job. My carpet and glider rocker look new I have already recommended your service to my friends. Keep up the good work. Thank you
Very personable and professional.
The technician did an excellent job, he worked expeditiously, and provided great customer service. He was able to clean a high traffic area that the previous professional cleaner we used about 3 years ago wasn't able to. My only concern was that rug area in front of the bathroom door and laundry room door were damp for 2 days. I have already told several people about the thorough job and how please I was with the process. I especially like how you covered the front door to keep the cold air out and any unwanted creatures. Thanks you very much for a job well done!
No residue, fast friendly service
Excellent, excellent, excellent work. Carpet look fabulous. Your technician walked my husband and I through the cleaning process and answered all our questions. He was wonderful! We will definitely use and recommend your services again and again. Thank you.
Great workers and excellent service with very satisfactory results
The technician that came to my home was very professional. He did an excellent job and answered all of my questions. It was easy to set up the appointment. It was a great experience.
Thank you for such great service. I have already recommended you guys to several people. You can't beat the price.
Technician was great - explained things in detail as well as presented various options to consider. Carpets dried quickly and look great.
The customer service is phenomenal. We had used them and the past and just had gotten new carpet three weeks ago. My dog suddenly got sick on my BRAND NEW carpet. I couldn’t get it out and was freaking out!! I called Zero Rez and in less than an hour someone was at my door. They were super nice, affordable and amazingly removed the stain and saved my brand new carpet. Honestly I can’t recommend them enough and Jose was so so nice!!!!