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Client Testimonials
Easy to book online. Really appreciated the updates as to when our technician would arrive. James was courteous and very accommodating--and did a great job!
Had my tile floor cleaned after 20+ years.
Unbelievable! Looks brand new!
Did an amazing job!
They did a great job!
The carpets get and remain clean. The carpets aren't soaked and dry time is minimal. Your technicians are always friendly.
Great service, friendly technicians, great price!
Thank you to your technician Sam who thoroughly cleaned our carpet with care and excellent customer service in December 2025! Thank you also to Zerorez for consistently providing great service over the last several years. I'm very impressed with the whole Madison-area company.
Great technician, smart and helpful.
Great service and customer focus. The best carpet cleaning in Madison.
Customer service was great, very helpful and kind technicians. Even helped me move a chair I couldn’t lift and I was so appreciative. They went above and beyond. Brandon and Samuel on the carpets and Brandon and (I think Jeremy was the other gentleman) who did th furnace ducts and dryer vent. Very pleased with all of them.
Easy to book an appointment. Good technicians who know what they're doing and are very polite. My carpets come out clean.
Good Service. Wonderful outcome. Carpets are clean and look like it.
Thank you Zerorez.
Fast,|and dependable. Rugs really clean in a jiffy. Thanks
I was so impressed that I could get scheduled in 2 days. Joe called to make sure I was home and arrived a half hour earlier! He looked the rooms over and explained exactly what he would be doing and answered all of my questions with his expertise and experience. He went right to work and wanted me to be happy with the finished rooms before he did the stairs. I could not believe how he brought the 30+ year old carpeting back to looking like new! It was amazing! We discussed which rooms I want him to do the next time and you better believe I will request him by name! The price was right and the job was outstanding! Suzy
Friendly workers and their knowledge of cleaning and handling equipment without making a mess in your home
Great work getting rid of traffic pattern dirt
Technician was experienced and gave good info about keeping it clean. Educated us about carpet fibers that were better
Friendly. On time
Very thorough. Excellent service. Carpet looks great.
They came back & re-treated a few stained areas that I was not happy about after the initial clean - all at no additional cost. The tech was very helpful in describing ways for me to treat further stained areas. I way very impressed with the level they went to be sure I was happy with the results of my cleaning episode.
The carpet is not wet or discolored after being cleaned by Zerorez. It is slightly damp, but dries quickly.
Our carpet turned out very clean and the service person was very helpful and knowledgeable.
Brandon and Brandon were great to work with! They answered all my questions and were professional.
Communication was excellent. Technicians were friendly and professional.
Our carpets always look awesome and they are able to get out all stains!
A thorough and professional job with special attention to the details!
Nathan went above and beyond what is expected. Unfortunately my wife, who has Alzheimer's disease, fell while he was here. He responded immediately to help me get her back on her feet. I was very thankful for that as well as was my wife.
EXCELLANT SERVICE, AS ALWAYS. Will never go back to any other way of cleaning my carpets, stairways and vinyl. Appointments are easy to schedule, or reschedule when necessary. Service technicians are always polite and knowledgeable. AND the price is always very reasonable!
This is the second time Zerorez has steam cleaned and sealed the grout on all my ceramic tiles and they look AMAZING! I would highly recommend this service. The technician was very knowledgeable and even noticed one of the floors is natural stone and had his supervisor come out with a different sealant specifically for natural stone. He went above and beyond!
Brandon Welke came to clean our carpets the day before Thanksgiving and did a fantastic job. He was curtious and professional. We had two spots that were in need of extra attention and the one came out great. The other will probably never come out but he sure tried. I would absolutely use him and Zerorez again. Top notch!
Best Carpet Cleaning We Have Ever Had.
Good follow-up to address an area or two that needed attention.