Client Testimonials

Do a great job at raising carpet fibers and getting carpets clean. Personable service plus offers Saturday service.

I like that harsh chemicals are not used during the cleaning process and that the carpets are not left soaking wet.

Very polite, punctual and do a good job cleaning

Professional and friendly, and use environmentally friendly system.

I am a repeat customer for a few years now. You are eco-friendly and no chemicals. Scheduling is easy too! I have a light carpet in our living room high travel walk thru and comes out really clean.

Marco was great. Appreciate the consistency positive service. Thank you.

I really enjoy the simplicity and the great guys that come into your home and treat it as if it’s their own. I like the customer service, urgency, care, and explanation. I also like the products are eco friendly for my dogs and family. Great job!!

Always good customer service, quick to come out, and a great job is done.

Great company and amazing employees.

Matt was outstanding at explaining the process and did a great job!

Quality work, friendly staff, minimal upselling, easy scheduling

timely and friendly

Our carpet looked like new when you were done! Very happy!

Friendly service people willing to explain the procedure , the length of time for a visit, the length of time to dry, traffic areas that will still show even after cleaning. This is due to the length of time one has had the carpet and the traffic patterns. It stilll smells and looks fresh and clean. I am very satisfied with results at this point, which is 24 hrs. later. I also did not have a chemical smell after cleaning which I appreciated.

the two young men that came to our home were friendly and informative on the process and what was going to happen and what to expect. Will use Zeroez again

From the scheduler to the technician, very professional and helpful. Sofa and rugs came out looking great with no residue or perfumes or cleaning odors. This was very important to me as I am very sensitive to smells.

Brandon did a great job informing us about the cleaning processes. He was very respectful of our home while using the cleaning equipment to do the job. The carpets look great! I would recommend Zerorez for carpet cleaning!

Prompt, courteous response to request for service.
Thorough, accurate explanation of the products used and services provided.
Wonderful finished product, well cleaned, restored carpeting throughout our home.

Brandon did a fantastic job. My carpets look new again. He was efficient, neat and orderly. Price was good too. Will have again!

Clean and easy. Technicians were helpful ,knowledgeable and friendly. Floors look great!

Great service. Low toxicity, fast dry time, easy scheduling and communication

Prompt, professional and efficient. I would highly recommend to anyone!

1) Every person I dealt with at Zerorez Madison was kind, professional, and good at his/her job.

2) It was easy to schedule--and reschedule when I needed to.

3) I was super happy with the work.

4) When the two gentlemen were working on my carpets, they were careful with my house, they communicated well, and they were super nice, which made the entire experience great.

Courteous, quick service. Carpet looks good but there is still a smell lingering

Friendly on the phone; easy to set up an appointment; great results / clean carpet!

Great customer service, knowledgeable technicians and a thorough cleaning.

I was very pleased with the job Brandon did. He explained things. Was very courteous. Carpeting cleaned was in the basement a home we just purchased. Looked and smelled great. Dried quickly. Would definitely recommend and we will use them again!

I was happy that you sent someone back to my house at no charge to try and remove a stain on my carpet. It is better, but not gone. Not sure what was slopped there, but it is not in a noticeable location. The techs were very polite and easy to work with. My carpet is old and looks pretty good now that it has been cleaned.

ZeroRez came out on 1/28...wonderful wonderful job; took care of nasty spots and refreshed a 15 year old carpet. The technician said something like: " there are a few, maybe bleach spots, over by the bed." Well, I didn't think too much about it, until I noticed the spots a few days later. A technician came back to look them over and said..."well, maybe there was something in the carpet that caused it to bleach, slightly." (I have never used a cleaner on the carpet, let alone anything like bleach). Fortunately, three of the spots are on the other side of a bed, near a wall, so not so obvious, But, I was chagrinned with these spots. Otherwise, yes, a terrific job. I don't know if the carpet should have be tested first...the spots seem to be random. The technicians were prompt and respectful.

Friendly customer service from person who booked the appointment, to cleaner and manager helping out. My carpets look brand new. Liked that you can walk on them right away. The optional services they told me about on site made the price end up being higher than I originally expected.