248 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I read your rating on Google and the reviews and will go with a company that is BBB A+ rated
Great products and even better service!
Report and
Prompt attention
professional service
Please call and make appointments rather than just showing up unannounced also would like a full inspection report on each visit
Derwin is pleasant and competent and it is easy to bake an appointment.
Professional work. Very organized and communicative.
Service has been excellent since your company took over our pest control. Thank you!
Reliable
Great work & customer service.
It's all about the technician that is doing the service. We are lucky to get Albert at this location.
He does a fantastic job.
Eddy, our exterminator is the best!
He has always provided us professional, courteous service. Thank you!
Very responsive and reactive. Easy access to field managers who are always willing to speak about any issues and address them right away.
professionalism
Reliable and friendly
i've been trying to contact someone for 1 month without any reply! called 2 numbers and sent numberous emails, still no reponse, what customer service.
Fast response to request via text messages .
Assured always responds quickly to any of our service needs. Aside from their quick response they are always able to help with our problems.
Spot on - very professional, efficient, nice team to work with!
Your company is wonderful to work with. Everyone I speak to is friendly, knowledgeable, helpful & customer service focused.
the service that is provided by your company
Polite and knowledgeable staff
AE Pest is very dependable for all our pest control needs. From the routine to emergency service, they always come through. We enjoy very quick responses to every communication and excellent service.
Our technician Carlos Lopez is very responsive and proactive to our building's needs.
He does a very good job.
The people who work there.
Reps always respectful and assist and answer questions. Very good Job !
We love how thorough the techs are and the level of communication that is given is amazing. Gabriel has always been extremely professional, reliable and kind to us, and has been a key factor in our pest control program. We also appreciate how organized everything is kept in the binder and on the online portal. We love the fact that we can submit pest sightings/requests in real time using the portal. We also love the amount of options offered for pests and pest varieties. Would most definitely recommend your services.
Our technician Josiah has an understanding of our building and what is needed to eradicate the matters we have. He gives suggestions and best practices to help lessen the traffic and follows up in a professional and courteous way. My staff know that he is reliable and able to speak to the history of the jobs and what we need to do next. He shows up consistently and has been flexible when we had school matters that impacted his ability to hold the scheduled appointment.
We are appreciative and trusting of the services provided as we have seen a significant decrease after Josiahs visits.
The students and staff are thankful.
All technicians are friendly, competent and professional.