based on 351 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional, punctuality
Team has been doing a great job and they always communicate with the Leadership team to keep us in the know. Results have been great
Great service!
Pricing is a bit high.
The bi weekly - Route exterminator is very friendly and always ready to assist.
The Support staff in the office is always very helpful.
Our account rep. is always responsive.
We have been using Assured for many year and have recommended them to anyone who needs a good Exterminator company.
Our technician is wonderful and always attentive.
Sometimes, when your tech comes, he doesn't remove the old sticky traps. I end up removing them because there are vermin on them, so he doesn't put a new one when he comes again.
There is not enough space for me to complete an honest review.
Consistent
I was trying to type 10 so the 1 did not click and I could not go back.
Not disappointed, we are satisfied customers
Excellent follow up and nice to receive a regular report after each visit.
The Assured associate comes to the First name removed usually later in the day, and usually late in the week. If he finds moths near the rice or bird seed sections, he wants us to strip sections and leave product in the freezer for days, negatively impacting our weekend business which happens to be our busiest days.
Very responsive and responsible
absolutely zero information when making changes to the tech will be servicing the property.
The extermination services can be much more in depth. Lastly when the regular tech is out the replacement has no information about the property. therefore, we have to show them what needs to be done & escort them they should have at the very least a list of what should be covered & done for the property before being assigned to it. we often are so busy that we have to turn away service because we just do not have anyone to escort the guy doing coverage.
thank you
Technician's are professional knowledgeable and dedicated to correcting pest issues
Very professional service at the warehouse.
always on point on each visit. Fast responds when we have any issue
Efficient, pleasant, timely
Very efficient and gets the job done
Fixed my problem
Very detailed with the reports, responsive, open communication.
Been using the services for many years i am very satisfied with quality service
The services
very responsive team who gets things done.
Very professional and detailed.
Jonny is awesome. Very friendly and very detailed in his work. Also very passionate about his job. Wish I had him on my team.
Friendly timely service.
customer attention is great
From my standpoint the exterminator that comes onsite is very respectful and professional always gives good feedback on how we can improve.
Great customer interaction