Customer Testimonials
The team did a free diagnosis and clearly did a very thorough set of tests. Well explained and quick turnaround.
Friendly staff and they care about your needs and don’t push products on you. Best bike shop in Sacramento by far!
Solid communication, willingness to help and overall top notch customer service. Very easy to work with
Staff was very polite and knowledgeable! Store was very clean and organized. This is now my bike store for everything.
Local, handle Trek Bikes
Quality products and friendly service!
I SUPPORT LOCAL BUSINESS WHERE THE OWNERS ARE ACTIVE IN THE OPERATION OF THE STORE
Staff is friendly and helpful. Needed service on my bike and it was handled quickly.
Bicycle Etc carries a great line of bikes and their customer service is superb.
Brian was the best. His knowledge and helpfulness is very much appreciated. He made sure that I felt comfortable with the hitch he attached before he concluded our sale. Great customer service.
Quick friendly service.
Bob listened to our needs and chose the perfect bike for me. We were able to take a ride and get a feel for it first hand. Bob also helped my husband select several items for maintaining his bike. We greatly appreciate the time spent and the knowledge shared.
Friendly, helpful, flexible staff. My son loved the mountain bike he rented.
The fellow went above and beyond to find a glove that fit and suit my needs.
Service is amazing. Staff is always welcoming.
Solid products and selection. Helpful staff.
Called them to ask for a short-notice appointment, and they squeezed me in, turned the bike around in an hour or so, and fixed the issues at a very reasonable fee. Great place, great team!
loved the service! easy and has everything I need
Wie immer alles wunderbar.
Excellent service and extremely helpful. Will go back and recommend!
I really enjoy coming into the store and staff remember who I am even without being there daily. Good customer service has nothing to do with a department, it comes from treating customers as friends and being kind. I enjoy coming in and having the staff treat me like family.
The bike mechanic was very nice and fast! He was so lovely. Will return and recommend!
Products are great, but what’s more important to me is Service from people like Raffi who took care of my biking needs. He worked hard to understand the issues and resolve them quickly.
Great and friendly service!
Staff is always cordial and very knowledgeable. Any repair work or maintenance work is always done correctly.
Staff are very helpful and knowledgeable.
Had my bike tuned up after a few years and it’s a brand new bike! Anthony recognized a few things that needed to be updated and took care of everything. Great attention to detail and thoroughness. Also, the nicest and coolest guys in the business. I’ll always take my bike to ZC.
The customer service is top notch. Derek and Jake have taken care of me for years and it is much appreciated for sure. Their interpersonal skills are very high and know how to direct me toward what keeps the bikes I have running smoothly.
Well stocked offering of ALL things bicycle. Knowledgeable and helpful staff
Top notch intake and service technicians. Great that BD is now again a Specialized dealer--along with a great range of road, trail and e-bikes to check out..