Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 14, 2026 — Rated 10 out of 10 by D.H. ABC Bicycles on 4th Street
What do you like about our products and services?

Fantastic experience! Very professional and great service. Will be back for sure!

Report a concern   June 14, 2026 — Rated 10 out of 10 by L.S. Loom City Cycles
What do you like about our products and services?

Thank you! Great service! Friendly and professional service provider. Also learned more about my cycle from talking with the representative. And Fast Service for routine repair!

Report a concern   June 14, 2026 — Rated 10 out of 10 by P.S. Mole Hill Bikes
What do you like about our products and services?

Large selection of bikes and sizes. Friendly local folks that stand behind their products!

Report a concern   June 14, 2026 — Rated 10 out of 10 by S.R. Rhythm Bikes
What do you like about our products and services?

Great team - helpful and insightful

Report a concern   June 14, 2026 — Rated 10 out of 10 by C.N. CB Cycle Works
What do you like about our products and services?

Awesome store! Awesome people! Very friendly and personable.

Report a concern   June 14, 2026 — Rated 10 out of 10 by A.M. Longmont Bicycle Company & Front Range eBikes
What do you like about our products and services?

Always good to have a bike shop near by .

Report a concern   June 14, 2026 — Rated 10 out of 10 by R.L. Ridley's Cycle - Westhills
What do you like about our products and services?

The store itself is nicely laid out, spacious, bright, clean and great selection of bikes. We were immediately greeted by Jason. Jason is an extremely informative sales associate, with a wide range of product knowledge on bikes and accessories. He spent a lot of time with us inside and outside while testing e bikes. We never felt rushed or pressured. Since we were looking for 2 e bikes, possibly 3, we shopped around a bit. We decided to purchase from Ridley's as we appreciated the professionalism and service provided by Jason. The purchase transaction went smoothly, with 1 bike having to be ordered in. Jason kept me up to date and was quickly available for any questions. The bikes were pre assembled and ready to go. I would definitely recommend Ridley's for bike purchases.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Adam Kreysa BHR Radhaus in Ansbach GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Zur Produktfrage: ja, die Räder von Riese und Müller finde ich erstklassig. Und ich werde bei dieser Marke bleiben. Besonders klasse finde ich aber auch den Service. Obwohl gerade in der warmen Jahreszeit viel los ist (und Personalmangel) nimmt man sich für den Kunden und die Reparatur so schnell wie möglich Zeit und ist kompetent und freundlich. Vielen Dank!

Report a concern   June 14, 2026 — Rated 10 out of 10 by Richard Hand Freewheel Bike Richfield
What do you like about our products and services?

I love the fact that you had the part that I needed. The employee was awesome, very knowledgeable

Report a concern   June 14, 2026 — Rated 10 out of 10 by L.T. Cranky's Bike Shop
What do you like about our products and services?

I visited Cranky’s twice before I purchased my bike. Both times I was very impressed with their customer service and care to match me with the right bike. I took a test drive with a Trek FX and was sold! I’d recommend buying your bike from Cranky’s.

Report a concern   June 14, 2026 — Rated 10 out of 10 by P.M.S.L. Trek Bicycle Portland Westmoreland
What do you like about our products and services?

Great service and Friendly people

Report a concern   June 14, 2026 — Rated 10 out of 10 by J.R. Pedal Power
What do you like about our products and services?

People/owners in store are great Knowledgeable, fair, honest and not pushy.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Byron Thompson Trek Bicycle Ardmore
What do you like about our products and services?

I like the customer service they take the time and explain to you all the features that the bike has and also they take the time to explain about any accessories you may want or need great customer service

Report a concern   June 14, 2026 — Rated 10 out of 10 by Thomas Staskiewicz Trek Bicycle Cranberry
What do you like about our products and services?

Advisers Anthony and Skip always are helpful and knowledgeable. Quality merchandise in the well stocked store, great hours and location. I’m 100% satisfied!

Report a concern   June 14, 2026 — Rated 10 out of 10 by C.T. North Country Cycle Sport
What do you like about our products and services?

Awesome professional service.

Report a concern   June 14, 2026 — Rated 10 out of 10 by T.T. Wheat Ridge Cyclery
What do you like about our products and services?

Alex, Stuart, and John all helped me on different days to help me find the perfect bike. All were patient and knowledgeable and were committed to me getting the right bike.

Report a concern   June 14, 2026 — Rated 10 out of 10 by B.A. Evolution Cycles
What do you like about our products and services?

Phone calls re bike set up and process of the order.

Report a concern   June 14, 2026 — Rated 10 out of 10 by T.W. Wheels In Motion
What do you like about our products and services?

Friendly staff, nice selection of equipment. Clean and organized.

Report a concern   June 14, 2026 — Rated 10 out of 10 by P.L. Pedal Power
What do you like about our products and services?

Love our Trek E bikes! And John and his staff are first class. So accommodating and professional. So happy we purchased from Pedal Power.

Report a concern   June 14, 2026 — Rated 10 out of 10 by T.W. Outspokin Bicycles - Irmo
What do you like about our products and services?

Chris was very friendly and helpful!

Report a concern   June 14, 2026 — Rated 10 out of 10 by R.S.K. Trek Bicycle Dayton Kettering
What do you like about our products and services?

Great customer service & well-stocked bikes/accessories!

Report a concern   June 14, 2026 — Rated 10 out of 10 by C.B. Wheels In Motion
What do you like about our products and services?

Everyone is always helpful and knowledgeable.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Corinne Makarewich Shenandoah Bicycle Company
What do you like about our products and services?

Friendly and knowledgeable staff. Helped me find the right bike for my son.

Report a concern   June 14, 2026 — Rated 10 out of 10 by B.M. Trek Bicycle Williamsburg
What do you like about our products and services?

Friendly and helpful.

Report a concern   June 14, 2026 — Rated 10 out of 10 by Carl Horton Bicycle Garage Indy 82nd Street
What do you like about our products and services?

Great staff, service and merch.

Report a concern   June 14, 2026 — Rated 10 out of 10 by J.R. Trek Bicycle Hameln
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Eine sehr freundliche Beratung und Betreuung

Report a concern   June 14, 2026 — Rated 9 out of 10 by M.G. Ray's Bike Shop - Bay City
What do you like about our products and services?

Knowledgeable staff. Good inventory of parts.

Report a concern   June 14, 2026 — Rated 10 out of 10 by C.B. Still Ride Bike Shop
What do you like about our products and services?

I was immediately helped with my search for pedals and the sales tech mentioned the difference in pedal removal and installation in the size of the wrench needed. This is the kind of help that I like. Keep up the good work!

Report a concern   June 14, 2026 — Rated 10 out of 10 by Mike Farris Pee Dee Bicycle Myrtle beach
What do you like about our products and services?

It’s always a pleasure to visit the shop. Whether getting service, purchasing products, or seeking advice, the Team always knows me by name and graciously take of my needs. I’ve purchased 3 bike from PeeDee. The sales team always listened to my needs and what I wanted to accomplish. They put me on the right bike at the right time! Bike service is beyond compare. I have total confidence in their ability to take care of my bike. There are several bike shops close to my home. However, I drive 35 miles to get my bike taken care of!

Report a concern   June 14, 2026 — Rated 10 out of 10 by L.K. Trek Bicycle Wildwood
What do you like about our products and services?

Professional and white you wan service


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