Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.A. Bike World Clive
What do you like about our products and services?

Very knowledgeable and turn around time was excellent

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.S. Trek Bicycle Saratoga Springs
What do you like about our products and services?

The staff is friendly and knowledgeable and engenders trust. They communicated well what was going on with our bicycles’ service. We felt like part of a community.

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.R. Absolute Bikes
What do you like about our products and services?

Prompt, competent, professional and friendly

Report a concern   April 2, 2026 — Rated 9 out of 10 by M.A. Freewheel Bike Minneapolis
What do you like about our products and services?

Staff was super helpful in figuring out what tune-up services I needed and installing a child seat I purchased.

Report a concern   April 2, 2026 — Rated 10 out of 10 by W.T. Bikecenter | Radsport
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

👍

Report a concern   April 2, 2026 — Rated 10 out of 10 by Thomas Walraven Bryan's Bikes
What do you like about our products and services?

Highly recommended, they know what they’re doing and are always available for advice. Very fortunate to have a business like this in Cornwall.

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.R. Mario's Radservice
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Top Service und schnelle Reparatur.

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.F. Trek Bicycle Dallas Park Cities
What do you like about our products and services?

Bikes are nicely displayed, and the rep took time to explain the best option for me.

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.F. South Lyon Cycle
What do you like about our products and services?

Service is really quick and everyone is very nice and helpful!

Report a concern   April 2, 2026 — Rated 10 out of 10 by F.A. Steamboat Ski and Bike Kare
What do you like about our products and services?

The expert boot fitting with Harry was excellent. Great experience all around.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.C. Wheat Ridge Cyclery
What do you like about our products and services?

I’ve never been served in a bike shop with such detail and such great explaining of how decisions are made. I believe it was Adam who served me

Report a concern   April 2, 2026 — Rated 10 out of 10 by Rush Jolly Atlanta Cycling Alpharetta
What do you like about our products and services?

Very knowledgeable very friendly, fast easy service

Report a concern   April 2, 2026 — Rated 10 out of 10 by Nate Szuniewicz Holmes Cycling and Fitness
What do you like about our products and services?

Was a great, no pressure buying expierence. I delt with 3 different staff members, all of which were knowlegable, professional, and friendly. I had to drive over 4 hours to get there but between the deal on a nice quality bike and the proffesionalism, it was worth it.

Thank you for all your help,
Nathan

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.T. Outspokin Bicycles - Irmo
What do you like about our products and services?

I am very happy about products and services.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Joe Alesch Phat Tire OKC
What do you like about our products and services?

Great products and excellent service. Very friendly and knowledgeable staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.M. Breakaway Bicycles & Fitness - Muskegon
What do you like about our products and services?

Friendly personal very informative

Report a concern   April 2, 2026 — Rated 9 out of 10 by T.S. Western Cycle Seabrook
What do you like about our products and services?

Timely, friendly thorough.

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.A.B.S. Trek Bicycle Wenatchee
What do you like about our products and services?

Staff are very customer oriented and the bike tuneup was finished well before the estimated timeline.

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.W. Amazing Shop
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr guter Service!!!
Zuverlässig,schnell,kompetent !!
Sehr ordentlich!

Report a concern   April 2, 2026 — Rated 10 out of 10 by P.B. BikeFit
What do you like about our products and services?

Products seem to be good. Time will tell as this is my first purchase here.

Service was very good. Knowledgeable and attentive staff. Attention is paid to the details and questions answered thoroughly.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.P. Trek Bicycle Albuquerque
What do you like about our products and services?

Mike was fantastic! Great sales person and we will be back for future purchases for.

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.S. Trek Bicycle Chelsea
What do you like about our products and services?

Friendly, professional, and courteous service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.S. Bike Sport Bikes
What do you like about our products and services?

I needed a new bike seat and the team was quick provide a good solution..

I always appreciate the expertise and great service..

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.M. Trek Bicycle Lake Oswego
What do you like about our products and services?

The staff at Lake Oswego is always friendly and so knowledgeable

Report a concern   April 2, 2026 — Rated 10 out of 10 by Natalie Petit Rick's Bike Shop
What do you like about our products and services?

Nathan rocks! He was super helpful in helping me choose the right kind of bike for me and getting it fitted exactly right.

Report a concern   April 2, 2026 — Rated 9 out of 10 by R.C. Brielle Cyclery
What do you like about our products and services?

Very friendly and helpful staff and the response to my request was quick. Highly recommend

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.Q. Lewes Cycle Sports
What do you like about our products and services?

Great owners and good customer service. This is the shop to go to purchase a new bike or to get one serviced. I have purchased five bikes from Brian and referred family and friends to him.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Ken Cole Trek Bicycle Clear Lake
What do you like about our products and services?

As soon as I walked in, the staff greeted me and asked me not only what I was there for and if they could help, but treated me as a long time customer and friend.
The staff was attentive to my needs, explained the services they would do on my bicycles and kept in touch with me through the process.
I would highly recommend anyone to stop by and visit with the staff for any cycling needs you have.

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.P. Trek Bicycle Ventura
What do you like about our products and services?

The customer service from the shop in helping me pack and ship my bike cross-country was top notch.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Ricky Talimongan Giant Ancaster
What do you like about our products and services?

I bought my bike last year around november and asked them if they can assemble it on March this year as I wont be able to use it over the winter. I just picked it up yesterday. Great staff, very knowledgeable, helpful and accomodating.


Privacy Policy