Customer Testimonials
Zach and John, the whole gang there are amazing. Love these guys!
Always fast and dependable
A good attitude, friendly and straightforward
I stopped in with a flat tire and the guys there were super nice and helpful. Mire tire was repaired and a few minor adjustments made in under 10 minutes! Great service!
Great staff led by Joe the store manager and a service department that you can count on to properly repair your bike.
You can't ask for a more helpful and courteous, professional, and in when really need be in a pinch a lifesaver or bikesaver in this case. Theyre awesome and have always left with knowing more than I did about biking on top always finding what I need. Cheers to you guys, thank you
Speedy service.
Always great service, quick, reliable and reasonable prices
Always have very friendly and helpful staff with quick turnaround for easier maintenance issues!
They have amazing service and fixed my bicycle perfectly.
I came to pick up a product that my son had ordered. I was in an out in just a few minutes. The guys behind the counter were great.
Great service and the staff is very helpful.
Very welcoming, helpful, and professional!
Got my level 2 service on my fuel exe 9.7. Called Sean late in the day to see if any chance it was ready to pick up the same day and the crew made it happen! Saved me another trip to Reno saving me 4 hours of driving and the gas $$$ and loaded it in the back of my truck for me.
Great service! Great crew
The Rochester Bike Shop team is consistently thorough and genuinely helpful, whether you’re shopping for a new bike or accessory or bringing one in for service or a tune-up. They take the time to explain what you need to know and what’s worth considering, without ever making you feel pressured. It’s the kind of honest, no-rush experience that keeps you coming back.
Service and selection
Great bikes and fantastic service. Long time customer because of it.
Friendliest and most welcoming!
The owner is amazing. Very helpful and knowledgeable
Able to repair my bike very quickly, friendly knowledgeable staff.
First time here and the staff was awesome! Super friendly and knowledgeable and helped me through the steps of picking out new tires, bar wraps, and which services my bike would benefit most from.
Knowledgeable & friendly
Alles super und schnell geklappt
The staff is very knowledgeable and accommodating, the service is outstanding and the rates are reasonable. I would highly recommend Steiner's and plan to continue doing business there.
Friendly, professional service.
There's a gentleman that works the counter/floor at the downtown Okc store. He's very polite and very helpful. He's very knowledgeable and ready to share his wisdom. Customer service at this store is a 10 out 10. Thanks!
I just recently purchased a Trek Emonda. I probably won't buy another brand bike after owning this Trek. It's everything I was looking for in a road bike. Thank you Trek!!
Excellent timely service beyond expectation. Very pleased with service. Staff took the time to explain service provided.
The staff and reasonable prices
People are kind. They like what they do and like people. It is a positive environment and everyone feels welcome
Great service and expert advice