Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 19, 2026 — Rated 10 out of 10 by Handy Gelbard Towpath Bike
What do you like about our products and services?

Towpath represents the very best in a bike shop. Brandon and Rob represent the epitome of quiet, consummate professionalism. I recently had a much loved cyclocross bike that Towpath serviced and got it back to find that it now rides better than when I first got it...and it was built as a bespoke bike. I don't think I've seen a better bike shop in this country. If that sounds over the top, it may well be, but it's true!

Report a concern   April 19, 2026 — Rated 10 out of 10 by H.P. Trek Store of Highland Park
What do you like about our products and services?

Our saleswomen was fabulous. She worked well with small children. She was kind, thoughtful and knowledgeable.

Report a concern   April 19, 2026 — Rated 10 out of 10 by J.C. Eddys Bike Shop - Stow
What do you like about our products and services?

You get asked if you need. Help

Report a concern   April 19, 2026 — Rated 10 out of 10 by K.W. Trek Bicycle Store of Newnan
What do you like about our products and services?

The staff were extremely helpful and informative. They greeted me when I walked into the store and provided information, at another one of their stores, where I could view the bicycle I was looking for.

Report a concern   April 19, 2026 — Rated 10 out of 10 by Transbikemex NRC Bikes - Jurica
¿Qué es lo que le gusta de nuestros productos y servicios?

La atención y disponibilidad para satisfacer al cliente

Report a concern   April 19, 2026 — Rated 10 out of 10 by M.K. Wheels In Motion
What do you like about our products and services?

Promised on time and on quote. That's enough to recommend your shop.

Report a concern   April 19, 2026 — Rated 10 out of 10 by G.W. Astro Cycles
What do you like about our products and services?

Excellent service and workmanship. When above and beyond. Would recommend them to anybody at anytime. Thank you Astro cycle.

Report a concern   April 19, 2026 — Rated 10 out of 10 by S.S. The Bike Shoppe
What do you like about our products and services?

Fast, friendly customer service.

Report a concern   April 19, 2026 — Rated 10 out of 10 by C.A. SIERRA E-BIKE
What do you like about our products and services?

friendly service people / gerat pricing

Report a concern   April 19, 2026 — Rated 10 out of 10 by Amy Adams Trek Bicycle Cypress
What do you like about our products and services?

Everyone at this shop are super nice and helpful. They take care of whatever I need. I trust them to take good care of my bike!

Report a concern   April 19, 2026 — Rated 10 out of 10 by Michael Holland Bike513
What do you like about our products and services?

Well stocked store. Staff is engaging and friendly

Report a concern   April 19, 2026 — Rated 10 out of 10 by Olivier Gorieu Trek Bicycle Houston Westchase
What do you like about our products and services?

Available and advise from the team

Report a concern   April 19, 2026 — Rated 10 out of 10 by Carlos Grace Martinez Cyclery USA - Redlands
What do you like about our products and services?

Super friendly and helpful staff😊

Report a concern   April 19, 2026 — Rated 10 out of 10 by M.O. Trek Bicycle Centerville
What do you like about our products and services?

The store manager was extremely helpful

Report a concern   April 19, 2026 — Rated 10 out of 10 by Jesus Claudio Trek Bicycle Altamonte Springs
What do you like about our products and services?

I like that this location makes me feel like they are invested in my bike as much as I am. Whether talking to Leo about technical stuff or Kevin helping with research. They are always thei to answer my questions and give advice. They make you feel like family.

Report a concern   April 19, 2026 — Rated 10 out of 10 by R.J. Phat Tire Fayetteville
What do you like about our products and services?

Friendly and helpful

Report a concern   April 19, 2026 — Rated 10 out of 10 by T.V. Rydjor Bike Shop
What do you like about our products and services?

Quality products and knowledgeable and helpful staff.

Report a concern   April 19, 2026 — Rated 10 out of 10 by S.A. Wheat Ridge Cyclery
What do you like about our products and services?

Helpful & knowledgeable staff!

Report a concern   April 19, 2026 — Rated 10 out of 10 by Craig Lehr Western Cycle - Bike Shop
What do you like about our products and services?

Great products!
The service dept with Alex and John is awesome,boys are amazing help and very knowledgeable!
Bert with Bike Fitting is a great guy,super friendly and veryknowledgeable but most of all makes the whole process of bike fittin very relaxing casual and a fun time!

Keep up the great work guys and keep being who you are!
Cheers!

Report a concern   April 19, 2026 — Rated 10 out of 10 by J.D. Ray's Bike Shop - Bay City
What do you like about our products and services?

Good vibe and fair prices

Report a concern   April 19, 2026 — Rated 10 out of 10 by K.H. Trek Bicycle Broomfield
What do you like about our products and services?

Quality

Report a concern   April 19, 2026 — Rated 10 out of 10 by M.S. Landry's Bicycles - Charlestown
What do you like about our products and services?

Excellent service! very nice staff

Report a concern   April 19, 2026 — Rated 10 out of 10 by T.M. Radsport Bachmann GmbH
What do you like about our products and services?

Beratung und Betreuung ist perfekt!

Report a concern   April 19, 2026 — Rated 10 out of 10 by David Klemmer MACOMB BIKE
What do you like about our products and services?

Thank you very much for the fine service you recently provided in upgrading my 1993 Trek with new fenders. The fenders are of very fine quality. I am always pleased that Macomb Bike does so well in meeting my service and equipment needs. The technicians are knowledgeable, professional and most friendly. I know most all of the techs by name and they know me by name, too. They provide a monthly meet of Bagels and Bikes; whereas, the technicians give tutorials on the service and care for bikes. Best of all, they sponsor a bike rides through Downtown Detroit and a night ride around Warren in early November. After the the November ride, Macomb Bikes hosts a pizza party at their store. I have attended two of the November Bike meets and had a wonderful time. It was a great opportunity to meet other bike enthusiasts. Macomb Bikes is the only business I patronize for my bicycle needs. - David Michael Klemmer

Report a concern   April 19, 2026 — Rated 10 out of 10 by F.F. Trek Bicycle Gainesville
What do you like about our products and services?

Quick service, and great, lasting products!

Report a concern   April 19, 2026 — Rated 10 out of 10 by Calvin Warren Trek Bicycle Springfield
What do you like about our products and services?

High quality and expert advice.

Report a concern   April 19, 2026 — Rated 10 out of 10 by H.K. Wild Rock Outfitters
What do you like about our products and services?

High quality products and friendly/knowledgeable staff. I enjoy being at a place that feels like it's entrenched in the local community

Report a concern   April 19, 2026 — Rated 10 out of 10 by T.Z. Trek Bicycle Denver Downtown
What do you like about our products and services?

The staff was knowledgeable and friendly. My bike looks brand new after service.

Report a concern   April 19, 2026 — Rated 10 out of 10 by Robyn Claytor Trek Bicycle Store - Anchorage
What do you like about our products and services?

The products, selection........but especially the knowledgeable and helpful staff

Report a concern   April 19, 2026 — Rated 10 out of 10 by O.U. Trek Bicycle Lamar
What do you like about our products and services?

Great groups of cycle enthusiasts that want more people to join the sport


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