Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 19, 2026 — Rated 10 out of 10 by Steven Struss 2 Rivers Bicycle and Outdoor
What do you like about our products and services?

Steve in sales was very helpful and definitely low pressure. He was more focused on getting my wife the right bike for her versus upselling her. There was also an issue with one of the demo. e-bikes and the repair staff diagnosed and repaired it quickly. We were quite impressed!

Report a concern   April 19, 2026 — Rated 10 out of 10 by C.T. Atlanta Cycling - Vinings
What do you like about our products and services?

Courteous, professional, timely

Report a concern   April 19, 2026 — Rated 10 out of 10 by R.H. Trek Bicycle Algonquin
What do you like about our products and services?

Good selection of bikes. Staff was very friendly,knowledgeable and helpful.

Report a concern   April 19, 2026 — Rated 10 out of 10 by R.A. Trek Bicycle Store of Mount Pleasant
What do you like about our products and services?

Love my bike.. and you have great staff…

Report a concern   April 19, 2026 — Rated 10 out of 10 by S.B. Cycle-M
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Gute Kommunikation, Zuverlässigkeit, Transparenz

Report a concern   April 19, 2026 — Rated 10 out of 10 by Bob Ricciuti The Bicycle Cellar
What do you like about our products and services?

I had a flat tire and I brought it in and was immediately taken care of. I had never been at the dealership before and was pleasantly surprised going in. I apologize for not getting the gentleman"s name I talked to but he was very helpful and knowledge. While I waited a very talented young girl changed my tube and fixed my problem. The whole experience will make me return to the dealership

Report a concern   April 19, 2026 — Rated 10 out of 10 by John Niland Bicycle Garage Indy Southport Rd
What do you like about our products and services?

Very friendly and knowledgeable staff

Report a concern   April 19, 2026 — Rated 10 out of 10 by Darren and Mary Jo Tauer Freewheel Bike Bloomington
What do you like about our products and services?

Knowledgeable staff

Report a concern   April 19, 2026 — Rated 10 out of 10 by Judy Hawley Smith's Bike Shop
What do you like about our products and services?

Your cooperation in getting me in when I came an hour half to get to town & prompt service was outstanding.Thank you!!

Report a concern   April 19, 2026 — Rated 10 out of 10 by S.W. Avant Cycles - McHenry
What do you like about our products and services?

Thank you for - taking the time to assemble my bike that I had sitting around for 3 years. I could not have done this myself and am pleased with the results. A very nice shop- Thanks again and the best to you. I know this must be a busy time of the year as the weather gets warmer. So, thanks again for holding the bike for the extra time needed in order to pick it up.

Report a concern   April 19, 2026 — Rated 10 out of 10 by D.A. Pedalerie GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr fachkompetentes Personal bzw. Bedienung, professionelle Dienstleistung.

Report a concern   April 19, 2026 — Rated 9 out of 10 by Tashuwa Mustgray Towpath Bike
What do you like about our products and services?

Friendly staff, upfront and honest, professional

Report a concern   April 19, 2026 — Rated 10 out of 10 by Denny Vaughan Broadway Bicycles
What do you like about our products and services?

Great customer service with integrity!!

Report a concern   April 19, 2026 — Rated 10 out of 10 by C.R. Landry's Bicycles - Worcester
What do you like about our products and services?

Great place to get outfitted and sized and then discuss the components of the bikes. Limited frame selection with mostly Trek and Specialized.

Report a concern   April 19, 2026 — Rated 10 out of 10 by P.L. Trek Bicycle Fürth
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Bester Laden. Man nimmt sich immer Zeit. Jeder im Team ist bereit auch die extra Meile zu gehen um einem zu helfen.

Report a concern   April 19, 2026 — Rated 10 out of 10 by T.D. Wild Rock Outfitters
What do you like about our products and services?

Excellent service and product knowledge!

Report a concern   April 19, 2026 — Rated 10 out of 10 by J.C. Landis I
What do you like about our products and services?

Solid bikes. Higher end for sure. Good gear at the shop. Love the repair service. Was fast.

Report a concern   April 19, 2026 — Rated 10 out of 10 by S.E.C. Nomadas del Lago
What do you like about our products and services?

La amabilidad y profesionalismo del personal.

Report a concern   April 19, 2026 — Rated 10 out of 10 by Keith Morris Trek Bicycle Store London
What do you like about our products and services?

Good products and they know about bike
I ask them lots questions before l bought the bike
Very nice people in to deal with and great service

Report a concern   April 19, 2026 — Rated 9 out of 10 by J.B. Trek Bicycle Heber City
What do you like about our products and services?

ike was very knowlegeable and helpful. I shopped around but he definitely knew his stuff better than anyone else in the greater Park City/Heber area.

Report a concern   April 19, 2026 — Rated 10 out of 10 by A.V. Long Beach Bicycles
What do you like about our products and services?

Thank you for your prfessionalism.

Report a concern   April 19, 2026 — Rated 10 out of 10 by T.H. Danny's Cycles - Scarsdale
What do you like about our products and services?

Good service

Report a concern   April 19, 2026 — Rated 10 out of 10 by K.S. Free Flight
What do you like about our products and services?

Great customer service!

Report a concern   April 19, 2026 — Rated 10 out of 10 by バイクプラス多摩センター店
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

子供の自転車を買いに行ったのですが、子供が自転車だけでなく対応してくださった店員さんにも大満足のようだったので、親としてこれ以上のことはありません。

Report a concern   April 19, 2026 — Rated 10 out of 10 by C.B. Mike's Bike Shop
What do you like about our products and services?

Good selection of bikes and parts.

Report a concern   April 19, 2026 — Rated 10 out of 10 by Michael Macias Marty's Reliable Cycle - Randolph
What do you like about our products and services?

Very helpful team that explained & guided the buying process where I needed help.
Just very good advice.

Report a concern   April 19, 2026 — Rated 10 out of 10 by C.E. Cyclery USA - Riverside
What do you like about our products and services?

Excellent service. Am glad they here to restore my kids broken bicycles.

Report a concern   April 19, 2026 — Rated 10 out of 10 by Ricky Moore Trek Store Chattanooga
What do you like about our products and services?

Great people great service!

Report a concern   April 19, 2026 — Rated 10 out of 10 by B.E. Elevate Bikes
What do you like about our products and services?

Great service and friendly staff

Report a concern   April 19, 2026 — Rated 10 out of 10 by N.M. Marty's Reliable Cycle - Randolph
What do you like about our products and services?

Although it took three weeks for my order to come in, I was called promptly when it did. I found the people working at the store in Randolph to be pleasant and helpful, especially to someone new to the biking experience. I did not find the same atmosphere at the Morristown store, so I would recommend the Randolph store over the Morristown one.


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