Customer Testimonials
The service department is expert and knowledgible of both new and old components. This is key for me as I have a cutting edge new bicycle and a vintage ride too. The staff is responsive and very friendly. I have been a customer for 24 years, and was even purchasing parts and components from them when I was living in CO.
Good service
Always happy with the knowledge and services received when visiting Giant Ancaster.
I purchased a marlin 5. Customer service was excellent.
Efficient, seamless service. Robust product line.
Quality products, and price points for multiple budget levels. Fantastic, friendly people that are there to help, not make you feel small or silly. It's our favorite shop, hands down.
todos los productos son muy buenos
Friendly and great customer service. Service department and knowledgeable. They take care of your bike and treat it with respect
The technician was very pleasant and helpful. The tuneup was done quickly.
Sehr hohe Fachkompetenz
Immer sehr freundlich
unaufdringlich
Top Preis Leistung
hochwertige Produkte
Whenever I bring my bike in the staff immediately diagnoses the problem and usually has it fixed within a day. Everyone is friendly n accommodating. Edgar is really great with any repair and Greg is very helpful too and both Guys are really nice. Very satisfied with the service. Jeannie
I judt have never had bad experience with anything I needed.
Great selection of products. Friendly and knowledgeable people. Fair pricing.
Very personal, patient and helpful.
Staff are very knowledgeable and happy to help
Was at the expo last night and staff were very helpful!
Can’t wait to ride my new Trek e-bike
Service was great but I felt the price was a bit too high.
Service team was very helpful and friendly!
Expertise on bikes.
The team at the Peoria Trek store we extremely helpful and kind when my 3 year old soon had interest in a bike. Amazing staff, made it a perfect experience.
All the staff so friendly and helpful I needed a tire replaced and a tech was just coming back from lunch break as I was talking to Ricardo about it and he said he could take care of it right away so we didn’t have to come back 10 minutes later we were on our way! I won’t shop anywhere else you have earned my business for life have purchased two bikes and multiple services for the bike and about to buy my wife a new FX. No recommendations for improvement all in all a great experience.
Friendly, helpful, knowledgable staff.
I've been dealing with Bike Barn for decades... wouldn't go anywhere else!
Your friendly customer service and warm and welcoming atmosphere are a big part of the reason I keep coming back!
Awesome place!
Reasonable pricing for service and the staff is amazing!
Team was super friendly and was super helpful in helping me select a bike. They let me test-ride bikes, and gave me tons of information. The bike itself is top-notch, and rides like a dream.
Walked in with a flat tire on my bike , they fixed it right away and I was on my way. Thank you for great customer service
Both store employees were very knowledgeable, friendly, and helpful.
Friendly, efficient service!
Professional attitude and performance.👍