Customer Testimonials
Great customer service, skilled technicians, reasonable cost, fast repair!
fantastic customer service; thanks for your help
Very friendly and communicated well. Very helpful for the repair I needed.
Excellent, friendly service second to none! Thanks.
University Place Trek is the best shop I've been to in Tacoma. Fast, friendly, and excellent service.
Great friendly and knowlegable service, Support local
Fast & knowledgeable service at a reasonable price.
Service and friendly staff
Pat is awesome!
Everything! Especially the staff! Always willing to help out and take care of any issue or questions! Thank You!
We enjoyed the professional service and sales from Robert, as a second time purchaser.
Thanks First name removed & Gwen
Friendly, helpful, professional staff
Great service at a great value!
Prompte Erledigung.
Kompetente Besitzer, die stehts bemüht sind
Great service!!
Best bicycle purchasing experiences ever. We've purchased three bikes from them, and they are very interested in making sure you get the bike that fits your lifestyle. They don't just sell you a bike and never expect to see you again - they build a relationship with you. Just incredibly helpful and friendly, and I always feel good when I leave.
Quality product, knowledgable service
Staff is very attentive and knowledgeable. It seems apparent they go the extra mile to provide great service.
The team was very informative and friendly. I didn’t feel any judgment for not knowing certain things. Everyone seems pretty knowledgeable. Will definitely come back to this team.
Excellent service on working through options for a first time e-bike selection. Gabby was patient, informative and really helped us the select the perfect bikes!
Great people, great service, great products - what's not to love?
Great experience, fair pricing, quick service by very experienced owner/tech.
Service and courtesy
Mi bicicleta quedó perfecta; tuvimos un malentendido atribuible totalmente a mi, sin embargo el servicio fue excelente y la bicicleta quedó increíble, a pesar de no ser de la marca que manejan, la dejaron super bien.
Decent selection. Knowledgeable staff. Friendly
Very responsive. Questions asked on Facebook Messenger were answered promptly.
Service was accurate, prompt, and at a fair price. Great customer service!
Quick and Courtesy - even with Minor Service work
Quality bike - great customer service
Great customer service. I wish Trek would not pull products from their stores. I like going in a see the products and talk to salespeople.
Expert and friendly professionals that go the extra mile to make sure you are happy!!