Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 19, 2026 — Rated 10 out of 10 by J.S. Schweizer Fahrräder Haushaltwaren
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Zuverlässigkeit und Qualität

Report a concern   April 19, 2026 — Rated 10 out of 10 by S.P. Bike Doctor of Annapolis
What do you like about our products and services?

Friendly, knowledgeable staff

Report a concern   April 19, 2026 — Rated 10 out of 10 by G.B. Machinery Row
What do you like about our products and services?

Staff are always friendly and helpful.

Report a concern   April 19, 2026 — Rated 10 out of 10 by David Wissler Trek Bicycle Lancaster
What do you like about our products and services?

Very knowledgeable about the different major bike manufacturers, and what can be done to modify the bikes we have. Excellent service that was fast as well

Report a concern   April 19, 2026 — Rated 10 out of 10 by A.H. Trek Bicycle Burleigh Heads
What do you like about our products and services?

The best service I've had from a bike shop! Joel is very helpful, has a high level of product knowledge and pleasant to deal with.

Report a concern   April 19, 2026 — Rated 10 out of 10 by M.T. Trek Bicycle Washington D.C. Georgetown
What do you like about our products and services?

Awesome store and great bike. Super easy!

Report a concern   April 19, 2026 — Rated 10 out of 10 by Amee Fields THE BIKE RACK - Illinois
What do you like about our products and services?

Friendly, knowledgeable staff, and great bikes!

Report a concern   April 19, 2026 — Rated 10 out of 10 by P.W. Bike Work
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Von A bis Z alles.

Report a concern   April 19, 2026 — Rated 10 out of 10 by L.H. Trek Bicycle Corte Madera Marin
What do you like about our products and services?

Very responsive and helpful! Assembled bikes and delivered on the date promised.

Report a concern   April 19, 2026 — Rated 10 out of 10 by E.P. Sprocket Cycles
What do you like about our products and services?

Friendly staff - really took a lot of time to go over the features of our new bikes with us and to recommend some great riding routes nearby

Report a concern   April 19, 2026 — Rated 10 out of 10 by D.T. MARCHISIO BICI MILLESIMO
Cosa ti piace dei nostri prodotti e servizi?

Velocità di spedizione per

Report a concern   April 19, 2026 — Rated 10 out of 10 by P.B. Bike Sport Bikes
What do you like about our products and services?

It was 5pm when my son and I arrived to the bike shop. We didn’t know, but store closed at 5. We saw she hours on the door and went to return to our car, then a worker came out and said what can I help you with. He ended up letting us in the store to purchase a mountain bike. Was very appreciative of him and staff for making my son a very happy and now save rider.

Report a concern   April 19, 2026 — Rated 10 out of 10 by G.J. Trek Bicycle Warrawong
What do you like about our products and services?

Staff were great - friendly helpful

Report a concern   April 19, 2026 — Rated 10 out of 10 by L.H. Trek Bicycle Albuquerque
What do you like about our products and services?

Amazing service, education, and product.

Report a concern   April 19, 2026 — Rated 10 out of 10 by M.L. The Bike Stop Wichita Falls
What do you like about our products and services?

The were very thorough with trying to fix my bike. Although, my bike had a bigger issue than they could fix, they at least found the issue, which other bike show did not. They also were very friendly and helpful with all my questions and concerns.

Report a concern   April 19, 2026 — Rated 10 out of 10 by Mouhammed Fofana Trek Bicycle Washington D.C. Georgetown
What do you like about our products and services?

The staff was friendly and helpful

Report a concern   April 19, 2026 — Rated 10 out of 10 by A.G. Trek Bicycle Pasadena
What do you like about our products and services?

Staff is well informed and beyond helpful, willing to accommodate requests other shops hesitate to.

Report a concern   April 19, 2026 — Rated 10 out of 10 by S.L. Criterium Bike Shop - CO (Primary)
What do you like about our products and services?

Service was above and beyond!

Report a concern   April 19, 2026 — Rated 10 out of 10 by R.C. Trek Bicycle Store of Mount Pleasant
What do you like about our products and services?

Customer friendly, very professional and accommodating.

Report a concern   April 19, 2026 — Rated 10 out of 10 by S.H.C. BIKETRIBE
¿Qué es lo que le gusta de nuestros productos y servicios?

La atención y los productos novedosos

Report a concern   April 19, 2026 — Rated 10 out of 10 by Terry Lilla Trek Bicycle Omaha Midtown
What do you like about our products and services?

Consistently kind, personable, & professional. I’m appreciative of the happiness derived from their services & products. Thank you!

Report a concern   April 19, 2026 — Rated 10 out of 10 by A.E. The Bike Doctor
What do you like about our products and services?

Super friendly and knowledgeable staff helped to pick the right bike for me to get on the road!

Report a concern   April 19, 2026 — Rated 10 out of 10 by A.P. Drew's Bike Shop
What do you like about our products and services?

Very knowledgeable and helpful

Report a concern   April 19, 2026 — Rated 10 out of 10 by F.S.G. Bicycle Store - Satelite
What do you like about our products and services?

Muy amables y buen servicio!

Report a concern   April 19, 2026 — Rated 10 out of 10 by J.M. Trek Bicycle Chapel Hill
What do you like about our products and services?

Excellent service on my road bike. Looks like a new bike.

Report a concern   April 19, 2026 — Rated 10 out of 10 by Jamie Earl Holmes Cycling and Fitness
What do you like about our products and services?

I had a flat tire, and the tech who fixed it was great! Took about 10 minutes to replace the inner tube and was very affordable! I highly recommend!

Report a concern   April 19, 2026 — Rated 10 out of 10 by R.H. Stadium Bike East
What do you like about our products and services?

Complete bike shop

Report a concern   April 19, 2026 — Rated 10 out of 10 by Magen Dodge Country Pedaler
What do you like about our products and services?

The gentlemen were very knowledgeable and helpful. They were very patient helping me decide on the correct bike for my needs and stature. There was absolutely no pressure and they made me very comfortable with purchasing and writing my new bike. I appreciate their excellent customer service and patience. I will definitely be recommending the store to others for all their biking needs.

Report a concern   April 19, 2026 — Rated 10 out of 10 by Sue Harden Bicycle Doctor Trailside
What do you like about our products and services?

Service is great! Staff is wonderful!
I was shopping for a product that was not in stock so they ordered it special for me and communicated with me when it came in.
I enjoy shopping at The Bicycle Dr.

Report a concern   April 19, 2026 — Rated 10 out of 10 by Geoff Elfstrum Freewheel Bike Eagan
What do you like about our products and services?

Great service! They answered all me questions and helped me with a test ride.


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