Customer Testimonials
Professional
We dropped in and an owner quickly fixed our problem. Love the bikes and the service.
Best bike shop in my area. Fast and friendly service and great selection of products
The staff is very helpful with no pressure to buy.
Very friendly staff and helpful.
freundliche, kompetente Mitarbeiter
I wasn't sure which head light I should get and the customer service rep was very helpful, patient and friendly guiding me through which one to purchase and also showing me how to use it.
The staff are very knowledgeable and willing to help. I bought a new bike and the process was smooth.
service
Great service from bike tech yesterday
The sales people were friendly and knowledgeable and authentic.
Knowledgeable and friendly service.
Steve and all the guys there are great, they are warm, friendly AND know their stuff. It’s been a pleasure and I have already sent a few friends into your shop. Now we just need it to stop snowing.
Check in was great! Steven is "customer service" oriented and listens to your needs. Quick turn-around time. The bike technicians did a great job on servicing my bike. Great team to work with thank you Bike Doctor.
Great service, very knowledgeable, great bikes and always helpful! Would return to buy a bike here anytime I’m in the market.
I had a great experience with Trek Roanoke. Joshua and Issac answered all my questions and were very professional in doing so. I love my new Checkpoint and gear. The 20% off gear was a great motivator to make the purchase. Thanks, Guys.
Very friendly environment, and everyone was always happy to answer any questions we had. We worked with Daniel to purchase a bike for our grandson, and he was fantastic!
I loved the price, online shopping experience and being able to talk with people on site for my purchase.
Knowledgeable and friendly
Great staff
George and the team at the Rockford Bike Shop are the best! They helped me get into a replacement frame after I damaged my frame. They were super thoughtful throughout the process and built me a beautiful new bike that I love. The shop is really nice also -- loaded with a bunch of eye candy.
Helpful, timely and reasonable price!
James is a professional, in his explanation of the services, making sure you are aware of the reasoning and cost. Excellent communication and prompt service. Bravo!
Friendly & Fast
Wonderful service and inventory! Great people
Product quality and selection, and personal service
Beautiful rides! Fantastic sales people and techs! All knowledgeable and enthusiastic. A very clean and beautiful showroom. What's not to love?
Service
Friendly and knowledgeable staff, excellent repair service,great bikes and accessories.
Great customer service