Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 6, 2026 — Rated 10 out of 10 by Stephenie Woods Peddler's Shop
What do you like about our products and services?

Do not go anywhere else! This is the ultimate bike shop. These guys have a great passion and knowledge of bicycles. The no pressure sales tactics are greatly appreciated. Andrew is a gem! He gives you facts and suggestions only and leaves the rest to you. Shawn the owner is so very down to earth I forgot I was there doing business and wasn’t just at my friends house tuning up my bike. He’s phenomenal!!! Keep up the amazing work!🤩🤩 S.Woods

Report a concern   April 6, 2026 — Rated 10 out of 10 by D.V. Landry's Bicycles - Charlestown
What do you like about our products and services?

The store is clean and easily maneuverable. There are good examples of different types of bicycles and parts at a variety of price ranges. The staff is ultra friendly and engaged. Cameron in the sales area was super kind to work with me for over upwards of 30 minutes to help me figure out which bike would be best for me, and we can to a great solution. The particular style of bike was brought over from a different store, and it was available for pick up in only days. Pedro in the Maintenance Dept also spent time with me at pick up, as i'm trying to solve for not being too hunched over when i ride, and he adjusted the seat position and also the spacers in the stem, and just a few cm and mm have really made a difference. I went to 5 other bike shops during my research for my new bike, and this store and this team is whom i wanted to work with to actually make a transcation happen. Thanks again Cam!

Report a concern   April 6, 2026 — Rated 10 out of 10 by Larry Whitty Bushtukah - Richmond
What do you like about our products and services?

Knowledgeable people
Caring and thoughtful
Good products

Report a concern   April 6, 2026 — Rated 10 out of 10 by P.A. Loom City Cycles
What do you like about our products and services?

I brought my bike in for a tuneup and new brakes, wheel alignment etc. They deep cleaned all my parts and the frame. The bike looked like new when I picked it up.Everything works great!

Report a concern   April 6, 2026 — Rated 10 out of 10 by P.S. Martin's Bicycle Shop
What do you like about our products and services?

Great service and selection.

Report a concern   April 6, 2026 — Rated 10 out of 10 by Fred Jenny Hartnett WHEELS UNLIMITED
What do you like about our products and services?

I like that the person selling the bike to me was the owner of the shop. It is clear by his answers and knowledge that he has a passion for cycling.

Report a concern   April 6, 2026 — Rated 10 out of 10 by H.C. Trek Bicycle Lee’s Summit
What do you like about our products and services?

The Trek stores in both Shawnee and Lee's Summit were incredibly helpful, accommodating and nice! James, Luke, Miles and Mary Beth went over and above to make our purchase seamless and so enjoyable from start to finish. As a result, I got the exact bike and color I was looking for and will enjoy for years to come. Best shopping experience ever!

Report a concern   April 6, 2026 — Rated 10 out of 10 by Mike Cammock The Wheel House
What do you like about our products and services?

The Wheel House is awesome. Excellent seasonal bike servicing and great deals of new bikes as well.

Report a concern   April 6, 2026 — Rated 10 out of 10 by G.R. Outspokin Bicycles
What do you like about our products and services?

The staff is the best. I'm always treated like I'm their best customer no matter how big or small my needs are.

Report a concern   April 6, 2026 — Rated 10 out of 10 by Cindy Pagenkopf SPRING STREET SPORTS
What do you like about our products and services?

Staff is very helpful & knowledgeable. Cost of services & products are reasonable. I like the fact you can purchase annual state bike trail passes there.

Report a concern   April 6, 2026 — Rated 10 out of 10 by Robert Morris Cycles UK Maidstone
What do you like about our products and services?

Great knowledgeable staff

Report a concern   April 6, 2026 — Rated 10 out of 10 by I.S. Pee Dee Bicycle Myrtle beach
What do you like about our products and services?

Friendly and prompt service! Thank you!

Report a concern   April 6, 2026 — Rated 10 out of 10 by Russ Klaus Bike Doctor-Arnold
What do you like about our products and services?

Great selection. Thoroughly explained the benefits of each bike.

Report a concern   April 6, 2026 — Rated 10 out of 10 by 트렉 미사점
What do you like about our products and services?

좋아요

Report a concern   April 6, 2026 — Rated 10 out of 10 by Jacob Fetzner Trek Bicycle Store of Cape Coral
What do you like about our products and services?

Biking is relatively new for our family. My dad started riding about three years ago, and the team at Trek Cape Coral has been great from the beginning. About two years ago, he surprised my brother and me with mountain bikes so we could ride with him. It was a lot of fun, but it was tough finding time to get away from work and family on weekends.

Over time, my dad got into road biking too. In January 2026, he asked if we wanted to go for a road ride. We grabbed our mountain bikes and did 10 miles. The following week, we pushed it to 20 miles, and by then we were hooked. The only problem was that riding mountain bikes alongside road bikes meant we were working much harder just to keep up with my mom and dad. So we eventually made the switch to road bikes and ended up completing the 2026 Tour de Cape 30-mile ride. That was a great experience 🚴‍♂️

Since then, we’ve done several more rides and even joined a local riding club. My 11-year-old son has also been enjoying riding with us, and we recently picked up a second-hand Trek mountain bike for him that’s in pristine condition. He actually gets excited whenever he hears I’m heading to the bike shop and almost always wants to come along. That alone says a lot about the environment and how welcoming the team is.

We were also in this past weekend and noticed they have a sign for a youth mountain bike ride club for grades 6–12. We’re definitely going to be looking into this, as I have a feeling my son would absolutely love being part of it. It’s great to see them encouraging younger riders and building that community.

The reason I’m sharing all of this is to say that throughout our journey, we’ve spoken with Scott and I believe Drew several times. They’ve provided a lot of great insight, whether it was properly fitting us to the correct size bike, explaining maintenance and when to plan for it, or even giving tips and tricks for getting on and off bikes with clip-ins. They’ve been a great asset.

Sure, you might find somewhere to save a few dollars, but the relationship you build with a local shop is what really matters. We truly appreciate the support and guidance in all things cycling. 10/10 experience and highly recommend! 🙌🚲

Report a concern   April 6, 2026 — Rated 10 out of 10 by A.D. Trek Bicycle Stirling
What do you like about our products and services?

Very polite and attentive staff. Work completed on schedule and in a satisfactory manner. I have been coming to this shop for years, and will continue to do so.

Report a concern   April 6, 2026 — Rated 10 out of 10 by S.M. Cyclesmith - Dartmouth
What do you like about our products and services?

I needed a new helmet and Simon was knowledgeable and helpful. Great range of options for casual riders to mountain bikers at a variety of price points and lots of colour options! Very pleased with the experience.

Report a concern   April 6, 2026 — Rated 10 out of 10 by TREK Bicycle 福岡天神
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

色々な種類のバイクがところ狭しと陳列されていて良いショップだなと思いました。バイクとカスタマーに対する愛情と情熱を感じ、メンバーの皆様にも大変好感が持てました。またお伺いすることを楽しみにしております。このたびはありがとうございました。

Report a concern   April 6, 2026 — Rated 10 out of 10 by A.M. Trek Bicycle Westminster
What do you like about our products and services?

Great service finding a bike shoe for me.

Report a concern   April 6, 2026 — Rated 10 out of 10 by R.P. Extreme Ski & Bike
What do you like about our products and services?

The staff at Extreme went above and beyond to make sure I felt welcomed. They were able to get my bike ready for the upcoming race season and they did it in a very timely manner, even with the fact that it’s the spring rush. Great place, great people, awesome experience.

Report a concern   April 6, 2026 — Rated 10 out of 10 by M.E.B.R. NRC Bikes - Los Arcos
¿Qué es lo que le gusta de nuestros productos y servicios?

El mantenimiento a mi bici es muy bueno y precio adecuado
El trato de Ricardo es de primera

Report a concern   April 6, 2026 — Rated 10 out of 10 by H.T. TWO BROTHERS BICYCLE COMPANY - State College
What do you like about our products and services?

Two Brothers offers several great brands and various bike models (MTB, Gravel, Hybrid, and Road) with a broad range of prices. Most importantly all of the staff is very knowledgeable, super friendly., and more than happy to help you!

Report a concern   April 6, 2026 — Rated 10 out of 10 by B.D. Trek Bicycle Easton
What do you like about our products and services?

Mike is always excellent to work with.

Report a concern   April 6, 2026 — Rated 10 out of 10 by J.B. Bikeology Wheelworx Naas
What do you like about our products and services?

Excellent service.

Report a concern   April 6, 2026 — Rated 10 out of 10 by S.B. Cycles UK Greenwich
What do you like about our products and services?

Very friendly and helpful

Report a concern   April 6, 2026 — Rated 10 out of 10 by Katie Dusty Matthews Eddys Bike Shop - Stow
What do you like about our products and services?

We love to buy all our bikes from Eddy’s and we always are pleased with all tune-ups and quick turn around for needed fixes!

Report a concern   April 6, 2026 — Rated 10 out of 10 by Sean Stone Holmes Cycling and Fitness
What do you like about our products and services?

Super friendly and knowledgeable. They answered all my questions and never seemed annoyed I was asking questions. Don, set the bike up just right. He showed me everything and I went for a quick ride. They let you test ride! I could not stop laughing on the test ride. I bought the bike. I financed through their partner. It was fast and easy. They helped my load up my new bike too. Fun, learning, comfortable buying experience.

Report a concern   April 6, 2026 — Rated 10 out of 10 by David White Shenandoah Bicycle Company
What do you like about our products and services?

The knowledgeable and experienced and friendly employees.

Report a concern   April 6, 2026 — Rated 10 out of 10 by P.M. Mike's Bike Shop
What do you like about our products and services?

Un service excellence, c’était ma première fois à votre boutique et j’ai adorer l’expérience. J’ai été super bien recommandée

Report a concern   April 6, 2026 — Rated 10 out of 10 by C.E. Cycle Werks
What do you like about our products and services?

Great job getting our bikes back in shape! Thanks to First name removed who picked up & delivered…very nice!


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