Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 16, 2026 — Rated 10 out of 10 by Chris Famiglietti Trek Bicycle Philadelphia Manayunk
What do you like about our products and services?

Everyone at Trek is kind and knowledgeable. My husband and i are always welcome and our bikes are well cared for. thank you!

Report a concern   June 16, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Towson
What do you like about our products and services?

Fast and friendly service. Plenty of inventory and huge selection of bikes. I will definitely recommend them to friends and family.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Brenda Flores Trek Bicycle Omaha Midtown
What do you like about our products and services?

Chris is the best!

Report a concern   June 16, 2026 — Rated 10 out of 10 by Spencer Farmer BikeWorld
What do you like about our products and services?

I purchased an e-bike on-line from a different company but came to Bike World to have them put it together. With Austin's direction, I'm adding Bluetooth accessories and changing my tire set up to tubeless how I wanted it. I came to get my bike set up. I've come back because I trust the guy giving me advise and setting up my bike.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Denise Wilkes Island Life Trading Company
What do you like about our products and services?

Thank you Annette for solving the issues with my granddaughters bicycle in such a professional and quick manner. It is very unusual in todays world to have such attention and great service. Thank you for being such a great small business in our beach community.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Michael Costa Rochester Cycling
What do you like about our products and services?

Great and helpful service

Report a concern   June 16, 2026 — Rated 10 out of 10 by S.H. Bicycles Plus
What do you like about our products and services?

Quality everything is just easy there

Report a concern   June 16, 2026 — Rated 10 out of 10 by C.W. Trek Bicycle Penrith
What do you like about our products and services?

The customer service was friendly and informative. The quality of work in replacing my rear cassette and derailleur was excellent.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Donna Gerunndo Bike Doctor - Bel Air
What do you like about our products and services?

Customer Service/Sales made it very easy to order a gift card over the phone. Thank tou Jose and Dan!

Report a concern   June 16, 2026 — Rated 10 out of 10 by T.K. 2Zens Bike GmbH & Co. KG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Toller Service, warum nicht eher entdeckt?

Dort kaufe ich bestimmt wieder

Report a concern   June 16, 2026 — Rated 10 out of 10 by Y.Z. Bicycle Store Santa Fe
¿Qué es lo que le gusta de nuestros productos y servicios?

Hay muy Buenas Bicis y productos

Report a concern   June 16, 2026 — Rated 10 out of 10 by D.M. Trek Bicycle Broomfield
What do you like about our products and services?

Great service

Report a concern   June 16, 2026 — Rated 10 out of 10 by Kevin Just Ambassador Bicycles Inc.
What do you like about our products and services?

High quality products great customer service knowledge of inventory.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Angela Gonzales Trek Bicycle Schererville
What do you like about our products and services?

Love the fact that you were the only shop that was opened on SUNDAY!
Service was A+/very satisfied with this business and staff!!

Report a concern   June 16, 2026 — Rated 9 out of 10 by A.A.V. Espacio Bike
¿Qué es lo que le gusta de nuestros productos y servicios?

Rapidez, profesionalidad, atención detallada

Report a concern   June 16, 2026 — Rated 10 out of 10 by K.C. Gregg's Bellevue Cycle
What do you like about our products and services?

Travis knows me by name and remembers everything about my bike over four years of service. Thank you!

Report a concern   June 16, 2026 — Rated 10 out of 10 by Lorene Davidson Blue Ridge Cyclery
What do you like about our products and services?

I rented 2 Ebikes for a friend and I. They were ready at the shop when we arrived. Our pedals were installed on them in a jiffy and off we went to explore the trails around Charlottesville. The bikes performed perfectly and we had a truly amazing time. Thank you to KK for getting this adventure set up for us!!

Report a concern   June 16, 2026 — Rated 10 out of 10 by John Sarah Walker Bowen Trek Store Chattanooga
What do you like about our products and services?

I went in to see if there is a bike rack for our 2 Trek e-bikes that is appropriate for use in the hitch receiver behind our travel trailer. JT knew the Kuat rack that was approved for that use and sold us on that model. Some racks say approved for RV use, but not for trailers. Furthermore, he installed it on our truck, demonstrating how to set it up for our bikes and all the features. Trek Store Chattanooga treats us like family

Report a concern   June 16, 2026 — Rated 10 out of 10 by C.D. Trek Bicycle Vienna
What do you like about our products and services?

Great customer service

Report a concern   June 16, 2026 — Rated 10 out of 10 by R.R. Scott's Cycle
What do you like about our products and services?

I like that the store is laid out well, its not overly crowded, and you can move around the bikes. The staff has always been helpful and knowledgeable with my questions. I just had some wheel service done, and they were prompt and priced well. Always a joy to shop with them.

Report a concern   June 16, 2026 — Rated 10 out of 10 by J.K. Bikes & Beyond
What do you like about our products and services?

I was pleased that they were able to rebook my appointment request for the next day. I had an emergency and couldn't cancel or reschedule it right away. I brought it in the next day and they were very nice and understanding. My bike was ready Monday after work.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Mark Bailey Trek Bicycle Santa Rosa Downtown
What do you like about our products and services?

Well taken care of.

Report a concern   June 16, 2026 — Rated 10 out of 10 by K.M. Ridley's Cycle - Westhills
What do you like about our products and services?

The female sales clerk who helped us was very patient and considerate. Thank you!

Report a concern   June 16, 2026 — Rated 10 out of 10 by J.O.V. All4Bikes
¿Qué es lo que le gusta de nuestros productos y servicios?

Rapidos y efectivos.
el servicio básico de lavado muy bueno
les falta mejorar en la revisión de detalle de los servicios mas completos

Report a concern   June 16, 2026 — Rated 10 out of 10 by Chris Youngers Rochester Cycling
What do you like about our products and services?

Fun store, lots of good bikes and a friendly staff

Report a concern   June 16, 2026 — Rated 10 out of 10 by Steven Schoenfelder Brookside Bikes
What do you like about our products and services?

Best bike mechanics in the region.

Report a concern   June 16, 2026 — Rated 10 out of 10 by Jose Torres Trek Bicycle Warwick
What do you like about our products and services?

Trek bikes are reliable and you know you’re getting quality. Regarding the Warwick store specifically, this is the best team of individuals who care about their products and customers. Big shout out to Phoebe! By far the best representative I’ve had the pleasure of dealing with. She really goes the extra mile for her customers

Report a concern   June 16, 2026 — Rated 10 out of 10 by P.L. Ridley's Cycles Okotoks
What do you like about our products and services?

Very friendly & helpful staff.

Report a concern   June 16, 2026 — Rated 10 out of 10 by K.K. Phat Tire OKC
What do you like about our products and services?

Great service

Report a concern   June 16, 2026 — Rated 10 out of 10 by L.G. Trek Bicycle Little Rock
What do you like about our products and services?

I wish to thank each and every employee at the Little Rock Trek Store, they go above and beyond, starting with the greatest "hello" when entering the store, to answering any question, bike maintenance issues and the best "stay safe" when leaving the store. Again, thank you so very much!


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