Customer Testimonials
great service on a short notice! thanks for packing my bike for air travel!
I rented a bike while visiting family in Simsbury and the staff couldn’t be nicer! They helped me pick the right bike, made adjustments as needed and gave expert advice on the best route for me. Their team is very knowledgeable and enthusiastic about cycling. I enjoyed chatting with them before and after my ride which was the north rail trail to Westfield, MA and back - pretty ride! I’ll definitely be back to rent again and if I lived in the area they would be my go-to shop for sure!
Great customer service, and repair!
Sehr freundliche, stets hilfsbereite Mitarbeiter
No hassle purchase and the item was in stock just as advertised
Superb bike, excellent communication from Alfa. Quick and easy delivery. Nice and easy to set up.
Prompt,good natured, appropriate and reasonably priced
Trato agradable y cercano
They always have a fantastic range of bikes and they are very helpful and friendly i would 100% recommend them 👌🏼🚲
Outstanding! Customer service has never let me down! Nick was absolutely amazing the other day and got me up and back running within 20-minutes. Rick is always accommodating, full of knowledge and very pleasant to talk with! Always enjoy the experience!
Quick delivery, good selection, well priced .. tyres I ordered came with tubes which I didn’t expect ..
Good selection… the person who helped me was very helpful! He took time to explain differences in trunk bags for bikes. He also showed me the different e-bikes in the store. He was very patient as well as knowledgeable. Eli was excellent!
Quality. Reasonable prices.
Phil is very helpful and knowledgeable. He is always happy to explain things further and is very passionate about cycling.
Ich bin rundum begeistert vom Team von Radsport Jachatz. Schon beim Kauf meines Trek Madone SL6 Gen 8 war die Individualberatung einfach erstklassig – hier wird sich noch richtig Zeit genommen, um auf alle Wünsche und Details einzugehen.
Auch der anschließende Service und das Werkstattteam stehen dem in nichts nach: kompetent, schnell und extrem zuverlässig. Wer leidenschaftlich Rad fährt und perfekten Service sucht, ist hier genau richtig. Vielen Dank und bis zum nächsten Mal!
Paul went above and beyond in creatively customizing our young daughter’s bike so that she could still successfully ride despite remaining physical challenges resulting from her stroke. We are thankful for the effort and creativity that once again got her riding. This is the second bike he’s adapted for us and we are so thankful for his willingness to do so!
Variedad de productos y buena asistencia personal
Really good bike fit session with Nas! enjoyed it and Before it nice shop floor with all the Pearson bike and Ben was really welcoming. Thank you Guys
Von der Bestellung zur Lieferung nur zwei Tage. Dankeschön.
EVERYONE IN THE ESTABLISHMENT WAS NOTHING SHORT OF AMAZING
Great service with friendly and helpful staff.
Bestes Trek Team,
kompliment mit Eurer Umgangsweise und Orginisation an dem Kunden.
Dem Kunden, der Auftragserfassung und der Ausführung der Reparatur wird große Aufmerksamkeit geschenkt.
Ich bin mit 4 verschiedenen Rädern bei Euch gewesen und immer wie ein Kunde König behandelt worden.
Dafür zahle ich gerne.
Mit meinem neuen Checkout bin ich auch sehr zufrieden.
Ich fühle mich bestens bedient Grüße
Name removed
Great culture in the store!
La atención es muy buena! Encantado
Great advice and service from Tom with the handlebar stem changed on the spot, tyres checked and pumped up, all good to go.
Massima disponibilità e assistenza!
Ho noleggiato una gravel per un evento in loco, e il personale si è rivelato super affidabile e gentile a riguardo, tanto da guidarmi sia nella scelta della bici, che nella premura di venirla a prendere alla fine dell'evento, al fine di agevolarmi nella logistica. Super consigliati!
Je suis toujours très biens reçu et servi.
Merci à toutes l’équipe
Expertos en todo lo que tiene que ver con bicicletas de montaña y de todo tipo
Took my wheels in as I had a little off and put a slight buckle in them they were booked in and I would be informed when there ready for collecting
Bin total zufrieden mit meinem E-Bike!