Customer Testimonials
Extremely fast and professional online service
Awesome Customer service.
The girl there was able to help me with all my questions.
Matt and Heather were great.
Very knowledgeable sales/service without trying to over sell items.
Nice knowledgeable people
The staff at this location has gone above and beyond! They all take the time to know me by name, and recognize me every time I come in or even call over the phone. Everyone here is extremely knowledgeable in the trade and sport. I have already brought friends and family to this location because they are awesome here!
Sehr detaillierte und freundliche Beratung!
Salesman was excellent. Very courteous. Extremely helpful and knowledgeable.
I need some stuff not in stock, Victoria made it an easy process to order and it arrived quickly.
Calidad, diseño y acabados.
Love my new electric bike and my grandson loves his new BMX bike.
You had exactly the two clips I was looking for
Fast friendly service. Took a wheel in for repair, was advised that next available booking for a repair was the next week, happily left the wheel with the repair / service team. Within 1.5 hours, received notification that all done...... can't get any better than that.
Quality bikes / premises / team on my doorstep- feel very lucky.
Thank you!
Rapidez. Profesional
Expert advice and demoed product from own bike!
Quality
I've been a customer of Pine Mtn for several years now. I've purchases two mountain bikes, accessories, clothing, and had had my bikes serviced. I've always been very happy with the service I have received.
Great sales people and the store works to make things right.
Whenever I go to the shop the guys are always very helpful and sometimes go the extra mile to make sure I am happy about their service. Also they always try be quick no matter how busy they’re and the prices are very good as well.
I came to Trek for their quality and ability to customize. I don’t want to purchase a bike for my grandson from a “Big Box store “ and have no recourse.
I wanted a quality bicycle that my Grandson will get maximum enjoyment and pleasure from. Trex certainly checked all the boxes.
I don’t know if I dealt with the owner, either way the name of the gentleman was Andrew…..
totally professional and thoroughly professional.
Voldoende producten in de winkel aanwezig. Zowel fietsen als aanverwante artikelen
Integrity of staff. They do what they say. Patience is also a key character trait for all staff that I encountered.
Great attentiveness and customer service.
Friendly and knowledgeable reps
Quick, friendly and excellent service and advice.
Un trato muy personalizada una atención De primera
Work carried out expertly. And quickly
You were able to refit my 14 year old bike with a new drive train. Something other stores were not willing to do. Pricing was reasonable and the service was friendly and attentive. Thanks!
Great personal consultation and service.
Good selection of bikes, parts and accessories.
Nice open store layout for browsing.
The guys at Trek Pakenham are always friendly and helpful. They communicate their ideas well and ensure that I know more about my bike when I leave.