Client Testimonials

The care providers who are assigned to us are friendly, courteous, professional and just nice people.

Well organized and quick to respond with scheduling needs.

I like receiving the reports on how the visit went.

Very responsive. Frequent communications. Quality caregivers.

Quick responses to urgent inquiries and ability to offer solutions

They are like friends who care. And they know their work. Friends could come in to help but they wouldn’t know how to safely do it

Caring and professional staff. Easy to book, incredible response time. I felt comfortable leaving my mom's care to them when I couldn't be there.

Able to be flexible and respond quickly to our mothers ever changing needs.
Great quality of staff.
Great communication within the entire team.
Thank you!!!

EVERYTHING!

Professionalism and commitment to patient care

The person you sent to look after my wife is an absolute gem. They both hit it off almost immediately and the laughter is so good to hear. She also does some housework without being asked. I hope it continues.

Very helpful in times of crucial healthcare

I believe improvement can occur on any level so never give 100%

also shopping for client added bonus with their mileage.

RPNs on staff if needed for procedures psws cannot do

Extremely helpful and communicative. Just wonderful in a stressful time.

Very dependable and good service. Both nurses were very courteous and took good care of my mom. Thank you again

I was very thankful for both of my nurses on my return from the hospital. They were caring and helpful with everything that I asked. Most of all, they were so friendly and personable, and I needed that after my car accident and long stay at the hospital

Excellent, prompt response to initial phone call for assistance. All the staff we dealt with were personable, knowledgeable and empathetic. (Bernadette, Alex, Denielle and especially Nicole). Appreciated that you could meet with us the same day at the hospital and find a wonderful PSW (Nicole) to start the next night. Appreciated the suggestions on assistive devices for the home and foot care nurse. The daily emailed reports from Nicole were appreciated and helpful in assessing our mother’s progress. Communication regarding contract expectations very clear. We only needed to use your service for 4 nights so felt a little unsure giving you a 10 rating (not a long track record). However we would definitely engage you again and definitely recommend you to others. Thank you for making our mother’s transition from the hospital back home so easy.

Very responsive to our call and being able to provide service starting within 24 hours. Every single individual we dealt with, was compassionate and eager to help and answer any questions. We hired a PSW for our 92 year old mother being discharged from hospital, but only for a short-term (4 nights). We would not hesitate to call upon Nurse Next Door in future.

reliable and genuinely attentive and responsible caregivers

In hospital for week .unable to do laundry,bed changing ,groceries etc .This is second time I have used this outstanding service.

current care giver very good

Care from caregivers, administration of the business, professionalism of everyone

The caregivers are very caring and are experienced in dealing with individual issues.

Gave a nine because one of the caregivers was great at doing things but sometimes had to be told what to do.

Always fill shifts. Excellent staff. Very good with communication.

Extremely easy to work with, accommodating, and provide amazing care for our mother. Can always reach someone to discuss changes or update requirements. As moms needs increase and change you remain flexible and make her comfort priority. You work along side us offering suggestions that will improve and streamline the time caregivers spend with our mom.

We are truly grateful that we found such a great service and amazing people!

NND is able to respond to any of our requests in a timely matter.
They also communicate very well as a team.

Everyone was super pleasant and willing to help me out without me asking for help- they just seem to know what I needed. Thanks again to all the girls I had here. First name removed Last name removed.

Attentive, professional and caring.

I appreciated the daily reports and felt confident that my mother was receiving excellent attention. It gave me such peace of mind to know she was cared for while I was away on holidays.