Client Testimonials

Fast response and highly qualified nurses.

Very good care! Thanks for all you do!

The entire staff has been wonderful.

Sarah, was fabulous in understanding the requirements needed to put together an appropriate care plan. She was so personable and accommodating.

Yasmine and Lauren were wonderful in orchestrating
and communicating our requests.

Bernadette, Shelley and Claire are so lovely with their gentle enthusiasm, encouragement and understanding of what is needed.

Thank you , we are so grateful for your service.

Many reasons!
Great staff that are accommodating, flexible and communicate well.

You were a great last minute help for our elderly mother, after our health care system failed her. Thank you so much for everything.

Quality of staff. Flexibility with schedules.

are equipped with trained staff

able to provide staff when requested

I was completely lost how to properly provide help for my sister as I balance my health and other family members. I recommend nurse next door due to the compassion I received and help for my sister that was really needed. I am very thankful to all the help and support truly I am .

very kind and helpful assistance

My response is performance based. Roughly ten days prior to the arrival of Nurse Next Door I received an email stating that Shelley would arrive at my condo at 6:30 am and would engage an Uber for our drive to Princess Margaret Cancer Hospital. Once there she waited with me prior to the procedure and was still there when I returned to summon an Uber for our drive back to Oakville. She took care of the cost of Uber as stated. Since I wasn't unconscious for the procedure there was not need for any further assistance. Everything that you said you would perform for me was accomplished and on time. I really appreciated Nurse Next Door.

NND are always there when they say they will be there. The care they provide my mom is fantastic. Pure peace of mind.

My Mom really liked the more experienced and older caregivers who didn't rely on her to tell her what to do but just took initiative. Super helpful!

The care providers who are assigned to us are friendly, courteous, professional and just nice people.

Well organized and quick to respond with scheduling needs.

I like receiving the reports on how the visit went.

Very responsive. Frequent communications. Quality caregivers.

Quick responses to urgent inquiries and ability to offer solutions

They are like friends who care. And they know their work. Friends could come in to help but they wouldn’t know how to safely do it

Caring and professional staff. Easy to book, incredible response time. I felt comfortable leaving my mom's care to them when I couldn't be there.

Able to be flexible and respond quickly to our mothers ever changing needs.
Great quality of staff.
Great communication within the entire team.
Thank you!!!

EVERYTHING!

Professionalism and commitment to patient care

The person you sent to look after my wife is an absolute gem. They both hit it off almost immediately and the laughter is so good to hear. She also does some housework without being asked. I hope it continues.

Very helpful in times of crucial healthcare

I believe improvement can occur on any level so never give 100%

also shopping for client added bonus with their mileage.

RPNs on staff if needed for procedures psws cannot do

Extremely helpful and communicative. Just wonderful in a stressful time.

Very dependable and good service. Both nurses were very courteous and took good care of my mom. Thank you again

I was very thankful for both of my nurses on my return from the hospital. They were caring and helpful with everything that I asked. Most of all, they were so friendly and personable, and I needed that after my car accident and long stay at the hospital

Excellent, prompt response to initial phone call for assistance. All the staff we dealt with were personable, knowledgeable and empathetic. (Bernadette, Alex, Denielle and especially Nicole). Appreciated that you could meet with us the same day at the hospital and find a wonderful PSW (Nicole) to start the next night. Appreciated the suggestions on assistive devices for the home and foot care nurse. The daily emailed reports from Nicole were appreciated and helpful in assessing our mother’s progress. Communication regarding contract expectations very clear. We only needed to use your service for 4 nights so felt a little unsure giving you a 10 rating (not a long track record). However we would definitely engage you again and definitely recommend you to others. Thank you for making our mother’s transition from the hospital back home so easy.

Very responsive to our call and being able to provide service starting within 24 hours. Every single individual we dealt with, was compassionate and eager to help and answer any questions. We hired a PSW for our 92 year old mother being discharged from hospital, but only for a short-term (4 nights). We would not hesitate to call upon Nurse Next Door in future.