What our clients think of us!

we like the consistency of having the same woman come clean every other week

Maids have been doing much better lately. I was disappointing with the cleanings during the month of July but during the month of August they have been doing a much better job.

Cleaning appliances like inside oven and refrigerator would be nice.

I like that you clean areas that I don't get to. And the house usually smells nice when you're done.

I LOVE having Lisa clean my home, she is very thorough, cleans every thing, never misses anything. I've had others come but no one does a cleaning like Lisa.

Careful and complete cleaning without a chemical smell

Good, friendly individual attention

Maids are very thorough in their cleaning.

attention to detail

Excellent

Merry Maids has alwasy done a great job.

Everything.

Allen and Caitlin were wonderfully professional. They came in, did the job, had me check it and then left. My husband and I were delighted with the results of their house cleaning. I look forward to seeing one of them every other Monday.

the people

My expectations for a first time "deep cleaning" was not met. I did speak to a manager who did a sight visit same day. Solution was to come back and complete tasks that were not done.

You're thorough about all details of cleaning.

Cobwebs werent cleaned, corners wernt cleaned, drawers under cabinets in kitchen left dirty,

Theresa does a great job . We trust her . Management team is very good .

Workers are pleasant, hardworking and thorough.

just seems like clean at the most minimal level.

Coming home to dirty dishes in sink isn't a pleasant experience.

They said they focused on the bathroom and bedroom this past week, but neither were messy or dirty b/c I had been away all week. It would be nice if the dishes were cleaned and put away.

The deep clean was disappointing. I was told appliances would be cleaned. Murphys oil soap would be used. None of that was done. There is still dust under all of the furniture including the sofa. When I walk into my place it doesn't feel or smell clean.

It's just clear they came in, made the bed, whipped down a few surfaces, and left.

It's better than nothing but far from good.

There is a paper left describing what was done, but it is not really accurate. "Dusted chandelier"?? I don't have a chandelier. I really want/need a cleaning service. If the current performance continues I'll have no choice but to look elsewhere.

Name removed

We paid for a deep cleaning of the house and all that was done was vacuum the carpets in the house - only the exposed carpet

Hi, I am concerned about the solution used to wash my kitchen floor (Pergo). It seems to leave streaks. Otherwise, Allen is doing a very nice job. Thanks, Name removed

The original date was changed in your organization. I never got the first time clean that Nick promised me and was going to charge me $383. Limo promised me a $50. discount which I did not get because Judy said I owed them $210.00 for the cleaning she did on July 9. Judy did a good job on what she did and I appreciate that. I don't think anyone in Hanover knows what the heck they are doing. I'm still thinking about I want to do in the future.

I have always been obsessive compulsive in cleaning my home. It has been hard for me to let this go because of illness. However, Nancy has been the best you have sent out in recent months and I would like to keep her. She works very hard.

Whatever products you use seem to be very satisfactory.

I find that the cleaning is inconsistent sometimes. I feel that some of your cleaning employees are great but others are terrible. You never know how clean your home will be from cleaning to cleaning. I also feel the same people never come anymore.

Very thorough but please do not share name and comments

The kitchen counters have been a bit sticky recently.

I spoke with Lino re: dissatisfaction with quite a few areas; he has committed to "making it right" by coming out again to correct the matters.

I still feel the cleaning could be done more thoroughly.

Replace the mirror the cleaner broke.

The house is more or less clean but I would not say "very clean"--streaks on shower glass and mirrors, a couple of shelves in the bathroom and laundry room completely unwashed, food drops stuck on our gas range, dust under coffee tables, parts of the playroom unvacuumed. It's all done very quickly with the same rag being swept over everything. Adequate but honestly I have not had time to find a new maid service so we have kept MM.