What our clients think of us!

I’ve had Mary maids cleaning my house through the winter. Unfortunately, I haven’t been able to get there much. However, nobody’s been in the house. So really the job is to keep cobwebs and dustfeom accumulating. When I left the house at the beginning of the winter, it was spotless. I just went to the house to spend a long weekend. Despite the fact literally one week before it was cleaned, there was dust and dirt in the corners,!on the mantle, the dinning room rug was not vacuumed. in fact it appears as though they have been surface cleaning this winter despite paying a premium. At the once a month premium price, it should be as though the house was cleaned for the first time. Not acceptable.

we are very happy with your service

I need more consistency in who will be coming to my house.

There also appears to be a difference in what different cleaners do - for instance, one told me the notes said that the bedroom shouldn't be touched. That isn't true. Vacuuming and dusting in the bedroom only.

Speak with Melissa in this regard from your Hanover location.

With the experience that should be behind your reputation, not satisfied.

Name removed

I love all of Merry Maids services. Nancy and Stephanie do a wonderful job. The house looks wonderful when they are finished. They are so courteous and professional and get everything done in a timely manner.

Until the next tme, thanks so much.

-Name removed

I like the scent of the cleaning products.

House came out great and smelled great too!

Colleen does a great job. She is always open to suggestions/comments.
Products clean well.

Have cleaners move objects instead of just cleaning up to it.

Nothing.

There are particular tasks, such as washing inside and out trash cans, and coffee poets in seminar room, which may or may not be done weekly, though they are required, as I have made clear to company. There are places where cleaning, say floor and rug where boots of guests are left and then removed, which are not cleaned well weekly. Since there are other persons woking sometimes with Danita, whom I love, she is not always able to do each job since she is supervising others. I wish the apt, not very big one at that, would feel crisply cleaned each time, and nothing left to surprise me undone.

i live coming home when the house has been cleaned! it smells great!

Service has improved tremendously in the past month or two, keep up the great work!

I like the products you use. I also like having the same person coming out every time.

They do a good job

Nancy is friendly and thorough and we are pleased with how our house looks after she cleans.

Your staff are great at what they do. Also the system of a supervisor coming to check quality of work ensures any issues clients have are addressed. Your responses toenquiries of services are also vey professional.

I love how our cleaners are both efficient and thorough. They are friendly and personable while not being intrusive. Our cleaning day is the happiest day of the week!!

I like Liza and Jenn. They were very thorough, professional and pleasant. I hope they can be scheduled to do all of my cleanings.

courtious service.

Thanks for a much better cleaning this past week. Please strive to continue this level of service.

keep the cleaning consistent.

MM is well organized and flexible with timing if something comes up on my schedule. The cleanings are always well done and timely.

How great you clean my house!!!

Ensure all corners are clean

I was ver pleased with your services

Brenda did a good job

Kevin does a very good job for us, and we appreciate his efforts.

The last item that is done before leaving is washing the living room floor. The living room floor doesn’t come out clean. It looks like it has a film or streaks. Maybe this is a result of dirty water?? A second pail of clean water reserved for the last room after the kitchen is mopped might help.

You did an excellent job at my Mothers apt. It means so much to us that her place was so clean and smelling wonderful. Thank you