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based on 2143 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My cleaner has been cleaning my house for five years - and when I was just at home for the last cleaning I noticed both cleaners wearing shoes in the house. I have asked more than once for shoes to be removed or shoe covers to be worn. I don’t understand why this request is ignored. Also - the cleaning is very basic - not much dusting and wiping down of surfaces.
The products are great as my house smells wonderful after being cleaned. They are obviously a higher quality than my products.
Cleaners charged me $270 and I cannot see what they did. The floor was still dirty and the cabinets were not cleaned.
staff did an outstanding job
I did not feel that the dusting on some furniture some things in bathroom were not clean. Just didn’t feel clean
Overall I am very satisfied with the cleaning. However, I have noticed that the glass on the coffee table and some of the sink tops do not look clean or feel clean to the touch.
Thank you.
I requested a deep clean which included wall washing….in my world a deep clean would mean moving furnitures, wall hangings, and items sitting on tables and counters. Deep cleaning in my world is wet wiping down blinds and baseboards as well as faces of cabinets and appliances. I am shocked at how many things weren’t done. I am good with the window washing, but i am sure i could have hired a window washer for a lot less money than i paid Merry Maids for my unsatisfactory deep clean.
completely satisfied
Jean and her colleague did a terrific job. Jean has been to home to clean several times. Very thorough and detail oriented. Excellent work. I have a large house with a lot to clean and everything was spotless with no damages of any sort. No problems at all. I highly recommend Jean and look forward to her return when I next contact you. Thanks. Name removed
Im happy with services and products.
On time, efficient and through
I found you to be accommodating and helpful. And, You were very nice!
Reliability, great customer service and easy to contact.
Great service, on time very friendly people to
work with.
Communication and timing
I have had the Merry Maids for a long time and they do an excellent job. I would recommend them highly.
Consistent well done cleaning. Main office is very responsive when/if we call. Cleaners are friendly and reliable.
Didn’t show up on the day that it was scheduled. I had to call to find out what went wrong. Then I rescheduled and the cleaning was not completed. They left without doing the finished basement which was stressed as one of the main reasons we were calling for a cleaning. This house is going on the market and the cleaning mixups meant we had to push back photos twice.
The two cleaners were very sociable, professional, kind, and did a great job cleaning.
Cleaning was good but they were over an hour late. The window I was given was 1-3 and they didn't come until after 4.
No comnent
I'm very happy with the staff, the service and the supplies. The support from the home office is great.
I have had Merry Maids a long time and have good experiences with them. I would recommend them to others.
Cleaned my bathroom to my expectations. Happy with the outcome.
Things are cleaned well staff is very competent
Patty and the people she trains are exceptional!
On time and great work done.
Company came and literally looked like no cleaning had been done in any rooms. After showing proof that multiple rooms were still dirty they offered to come
Back in a few days and redo the job
Then I went on vacation and they wanted money in advance before returning……the house is still a mess never again!
I would’ve liked to have the same two people every time.

Thorough cleanings at a reasonable price.