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1222 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service excellent and prompt and polite and clean what we ask.
more consistent good cleaning
I was very impressed with the bathrooms, bedrooms and windows that were cleaned!
It was apparent that nothing on the kitchen countertops was moved as there was an onion skin behind the fruit basket and lots of crumbs underneath all of the items on the kitchen counter.
It also seemed that none of the mats on the kitchen were moved to clean the kitchen floors as there was a lot of debris and crumbs right around the mats and underneath them as well. There were also a few areas on the kitchen floor where the mats were not sitting that had something dried on them that I was about to remove by licking my thumb and gently rubbing the area.
That was disappointing as this is a pricey service and I was very hopeful going into the first visit. I was happy with the majority of the work they did and I’m hoping the next visit will address these issues so I can continue using the service.
Workers are quiet, fast and thorough. Our house is very, very clean.
The high level of quality and care taken when doing the move out deep clean was fantastic. It helped us substantially with our move out time line.
Your deep cleaning service was excellent. I only wish there were a way to reduce the price. It is very expensive, and seems more appropriate for a business than a home. Is it possible to have two categories?
Experienced, efficient, polite, prompt, respectful employees. With the exception of the products I furnish the crew to use in my home, their supply of items are good.
I appreciate clear and timely communication. Overall, the house is cleaned well.
I’d like to cancel using your service. the first time was great, but this time I don’t even know what was done. Trash was not taken out, bathroom tubs were not cleaned, bed was not made, shelves are dusty. what was even done?? please cancel our service of every other week.
The cleaning is very detailed and it relieves me of needing a lot of cleaning supplies in the
house.
The small details are often missed. Dust bunnies in the corners, taking out the trash.
Professional service. Looked sparkly inside. Smelled wonderful.
Arrived on time, very efficient.
I had a clean house in no time.
Friendly staff who interacted with us. Prompt arrival times. The staff always asked if there was anything that needed special attention. Excellent cleaning products, the kitchen and bathrooms always looked spic and span after they were done.
Merry Maids is a great service! They came on time, worked efficiently to do what I wanted to have done in the time allotted, and did a simply beautiful job. Their presence was not at all intrusive (we scarcely knew they were there), and the products they used were pleasant and gentle. It was well worth it to me to hire these woman to support my household, and I will definitely do it again. Thank you, Merry Maids.
I like the fact that you find the women and train them. They always do a good job.
All great!!
Danica and her staff are very responsive to out needs and requests. they worked with us on issues that came up with this large project but everything seems to be working out just fine.
Cleaning was very well done. Team was super honest about accidental damage which wasn't actually a concern at all. Communicated well and left hand written notes providing details of there work.
Need some improvement in detail
Flexible schedules
Quality work and professionalism of staff members. Great Service!
Just had a few places missed/could've been better
The team is very friendly and worked quickly. They were great with my 1 year old and my big doggo. It’s great not to have to worry about wrangling everyone so that we can be out of the way and it’s even better to not have to worry about keeping the house clean because I know they’ll come through and do a great job.
Performance and price
Reliable, professional, prompt, efficient, good quality.
Great communication and quality service
Dependable. Personable. Professional.
Tanacia and her team are great, do what is needed, and try to cycle through one "extra" per week.