- Phone: 3602430035
- Visit Website
1222 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Merry Maids are always outstanding. We have used their services over ten years, at our home and now at our apartment. Their products are ecologically safe. I highly recommend the Merry Maids.
I have had a lot of inconsistent cleanings. From sinks not being cleaned, to tubs not being cleaned, floors not being vacuumed under area rugs and ottomans, crumbs being left in corners of the floor or even full on chunks of food, as well as floors not being mopped. My husband and I have made complaints to the team as well as the office manager. At this point if we need to continue to make complaints we are going to look for a new cleaning company.
It’s early in our business relationship and wish the maid had not spilled coffee grounds on the carpets
Getting to be more satisfied. Cleaning is better, we have no negatives.
The staff is very attentive to specific areas I want cleaned.
I was charged $450 or “deep cleaning” of our very small condo. We recently moved in and had only two chairs for furniture in the living room and only a desk in one of the bedrooms. The recliner chairs were not moved for cleaning underneath or vacuumed for dog hair. Area rugs were also still covered with dog hair. The sink drain was only partially cleaned and the TV and associated technology was still dusty. I understood the $110/hr charge for a one time deep cleaning but feel I was taken advantage of as a husband eager to have a clean house for my wife to come home to after a difficult trip. I have some photos of dirt on the floor and hair/lint on the furniture and cannot imagine what took two people two hours. Also our old sick cat was closed into a bedroom overnight.
I paid too much for services received and deserve a partial refund. Nonetheless I would probably never use Merry Maids again.
There the best!
Love coming to a clean house!
Staff very pleasant, home cleaned, floors looked great!
So far, the service is very good.
I was very pleased with the job you did at my brothers home. I didn't ave to worry about doing any additional cleaning. Thank you,
We appreciate the efficiency and great job you do in cleaning our bathrooms. They always look very clean and smell great. Thanks
your efficient workers
Always nice to come home to a clean house after Merry Maids has been there! And the nice note and attention to detail is great!
A well trained person always comes to the house. I don’t have to find a new person if the regular one gets sick.
I really wanted my blinds done,going over the blinds as they ,was of no help,would hire them to vaccum,and wash down walls,I need a cleaner that does more for the money I spent.First name removed
Good eye on details.
The cleaners are always on time.
Exceptional service. Julia F. and Candy arrived promptly at the prearranged time. They came to the door loaded with supplies, introduced themselves very cordially and were very eager to get to work. We were getting the initial deep cleaning so they explained what was involved and how they were going to go about it. There was zero wasted movement in there work habits. If we had had questions they were happy to answer them and what products they were using.
We have used Merry Maids in the past on one of our rental units and were very pleased with the results and once again they did an outstanding job.
Julia F and Candy were tiresome workers and both should be commended. We would be very happy to have them for out bi-weekly cleaning.
Thank you again for sending us a great team.
The cleaning products are not offensive or strong smell of chemicals. I like vinegar for my floors as well.
The cleaners do a good job.
I would not have occasion to refer your service. The cleaning was fine.
the service, both at my home and in your office is both friendly and professional. i've been a customer for years and i'm even more pleased now than when i started! worth every penny
The work was fantastic. So nice to come home to a clean house. Only complaint is that lights were left home. Would appreciate lights being turned off to save electricity.
Helpful and leave the house very clean. Also friendly and put up with my dog
Communication could have been a bit better, but turned out fine. I was expecting an hour of cleaning with a team of 2 and only 1 guy showed up. It wasn't a big deal but I didn't know about it and assumed he would only work an hour, which wasn't enough time for the job for 1 person. I appreciate them getting the job done with no issues, I just wish I was informed so I knew what to expect. Staff were all great and quickly clarified my concerns.
I appreciate the consideration, the professional manner, and the attention to details. Plus they ladies really do care.
I am happy with the results.
I don 't like doing this surveys all the time. My opinion doesn't change from week to week. If something is wrong, I will let you know.
The front door coat and shoe cupboard wasn’t cleaned the first day here. Please wash the tiles then put the shoes back. Please spray the kitchen cupboard area if fruit flies are around. Last time I had a clean the flies were on the ceiling, and even up in the master bedroom and bathroom.
My next clean is Friday 13th.
Thank you. Carml Last name removed
Supervisor made a list of specific requests, which were followed in detail. Specific instructions concerning the way I wanted the bed made up were executed exactly and without questions or problems. No excuses were offered and no explanations of how other customers liked tasks done. It was all very low-keyed and very efficient. All employees were friendly and cooperative. Highly recommended!
I love coming home to a clean home, that all happened magically while I was away at work for the day. That is always my favorite day!
the People that do the cleaning are consistently Professional, and, do an excellent cleaning for us