- Phone: 3602430035
- Visit Website
1222 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, professional, efficient
Very prompt and are doing a great job. Thank you
I think overall our house felt much cleaner , but a few things we missed and I’m not sure if the pricing was totally on par with what we got. Happy to chat to someone though. They did a good job mostly on what they did clean.
The price was increased (again) after we've been a customer for years and years. (Already had increase). Over time, shower & bathroom sinks have become stained. = hmm. Workers work very hard though.
Your team is fast, efficient, friendly, and makes every effort not to disturb the staff. We really appreciate the work they do and their great attitude!
The maids worked hard and the process was easy. And they were able to come on short notice.
Danielle’s team was wonderful. They fulfilled my last minute request to have them come clean our house and get it ready to put on the market. The team was courteous and efficient.
Prompt professional courteous
Everything looks great!
I just do not know many people interested in the service, and if they are, too expensive. There are sometimes little things I would like to be addressed, but they are extra cost.
Easy to arrange cleaning, quick and professional service, thorough job.
You guys always do a great job & thank you so much!! The house cleaners always work so hard. I’m very appreciative.
Your staff obviously cares about the job that they do. It’s so nice to come home to a truly clean house.
Very pleased with your services.
Good job!
Received a comprehensive, incredibly thorough cleaning. Very professional and friendly.
My bathrooms smelled clean.
Everything!
My house was not as clean as expected. I asked them to wash the windows inside and out and they were not all clean. We had to rewash them. The faucet in the master bathroom was not wiped off and there is still a cobweb in my shower. They were supposed to wash the floors and there were still spots on them. I had previously employed them years ago because I liked the thoroughness of cleaning top to bottom but I was really disappointed this time. I would like a refund or some money back to make up for the stress and wasted time of this job not being done successfully or professionally.
I was told they would wipe down the fronts of the cabinets, never happened. Sometimes there would still be a little bit of something stuck on the kitchen or bathroom linoleum. In short, I was paying too much for what I received.
The cleaning was fine .. but your rates are outrageous . $100 an hour is kind of crazy .. but desperate people will pay it.
Staff members were a bit late because they were running behind but they did call. Then they were even later because they couldn’t find my house. So of course now that they know where it is I don’t expect that to happen again
Improved communication of expectations from manager or team leader to the actual cleaners. Cleaners seemed to be unaware of what they were expected to clean on a first time cleaning. I wasn’t aware that anyone was in training so this was concerning.
Excellent first cleaning! Polite, efficient!
Very professional. Explained what they would do and why.
Service exceeded my expectations. The products were great and worked miracles on my very dirty shower glass door. Looking forward to continue working with the Merry Maids team
The thoroughness of their work, even through the tedious parts. Their attitudes were extremely pleasant and professional. Kudos to you for having such a great crew!
Low odor products, detail oriented
Everything is fine the way I want it, and I don’t have to stress out about it
There were some items i wish had been cleaned but were missed.
They are on time, the girls are very sweet and they do a great job!