Customer Testimonials
When I first called Servicemaster, I didn’t really know what they were other than we had had a fire and I needed help when Troy showed up and told me how extensive our damage was. I went with them immediately to get things resolved. I absolutely love their customer service, their crew and their office workers have all been a tremendous help with our devastation and would recommend them to friends and family in a heartbeat they are fast and reliable. it is definitely a service master.!!!
Prompt, professional and thorough
Excellent work, reasonably priced
Timely and completed to our satisfaction
Great team
Reacted quickly, very timely followup, quality of work was very good. All staff including front office staff were professional
Beth Connor
Everything.
Very prompt service. Caring and very professional Ray Loader is great.
Taking an interest in getting the repair job done.
Easy to deal with and everyone that came was hard working and pleasant. I am happy with the finished result.
Knowledgeable and efficient.
Very efficient and knowledgable, got the work done when they said they would.
Everyone was a professional .
They were genuinely interested in helping us in our time of need.
It doesn’t get any better than that.
Great job Servicemaster.
Lead hand on job was very experienced and both were very professional.
The service men were prompt, professional and very knowledgeable. The work was done quickly with the least amount of disruption as possible. We were very satisfied with the job.
Very personable people. Looked after my elderly mother while doing the remediation at our home
You were there moving furniture out of the way etc. first thing in the morning. We had planned to leave for BC early that morning and they took care of extracting the water right away. We left them a key and when we returned, the carpet, padding and damaged drywall were removed. Now we are waiting to hear from you as to when you will start repairing the drywall and putting baseboards and window casings back on.
Ok superfast?
…friendly,caring did a proper job…answered all my questions…
Troy was on-site within an hour of my call and had crew at my home within 2 1/2 hours.
Priority was given to the restoration and communication was excellent. The team including on-site and administration were excellent.
Thanks for all your help
Beth
They did a great job in the water clean up.
Name removed
We had a great experience. All of my phone calls were answered promptly and the trades were respectful and efficient in getting their work done.
Very efficient, professional and high quality workmanship.
All employees and workers were extremely knowledgeable, respectful, and provided high-quality work within the time frames promised.
The franchise owner was accessible, always available to take my calls and quickly delegated to his staff to respond to issues and questions. He effectively guided me through a tricky situation with Utilities, Kingston regarding the gas services which resulted in quick resolution to our problem. He was very straightforward and clear in all our interactions and in general reflected a high degree of integrity.
The end result was a fully restored property, all expectations were met and the quality of work was excellent. I couldn’t have been more pleased and I would highly recommend them.
Fast, courteous and great communication with client.
They were very fast to respond to our basement flood problem. Then they had a crew there the next day to start the demo and to dry the basement. They were also quick to put the basement back together even though there were tons of other flooded basements at the same time as ours. Kirk was extremely pleasant, understanding, and easy to deal with- he responded to texts and emails very quickly which was reassuring in very troubling times for us. Thank you ServiceMaster for making the best of a bad situation.
I found that inspection and drying along with the removal of damage material was well done to date.
I really appreciated the service. Jeremy was great to work with. He kept the lines of communication open. I was always aware of next steps and what to expect.
Thank you for great service.
Nous sommes très satisfaits avec le service à la clientèle de Service Master. Les employés répondent rapidement à nos demandes.
The prompt response and the services required were stream lined in a timely manner and all the services completed on the dates. The contractors that came to provide the services were very professional and a pleasure to work with.
Great service.
Clean, and professional.
They had a sense of urgency for my project.
|Good follow
Exceptional customer service
Very friendly service, just wish it could have been quicker, but am happy at the clean up. I understand shortage of staff makes it more difficult.