Customer Testimonials

Access and ease of transport to and from IAH are the 2 reasons why I always choose Park N Fly.

Courteous and timely

Close to the airport and everyone was very friendly!

Convience

I appreciated the on-time pick up, baggage help and free car wash

Quick pick up when I arrive. Friendly and helpful drivers, easy entry and exit. Quick drive to airport.

personal participation by manager to insure satisfied customer

Fast and easy

Fast fun and efficient service

Quick transfer to and from the airport, clean shuttle and friendly staff

Super easy and convenient. They send you reminders to your phone. Send the code and instructions de day before. The car was ready after on-time pick-up. clear instruction and excellent service.

We definitely appreciate having covered parking outside DFW. It makes for a much easier time coming and going from the airport. The drivers were quick to pick us up at our car - absolutely no waiting. They were also prompt to pick us up at the airport on our return driving right to our car and helped with our luggage. Great service.

Prompt directions for parking. Never waited on a shuttle too long.

On time. Efficient! Texting communication helpful, eases your mind as you travel. the bus was there and pick up/drop off ran very smoothly.

I mean it was so easy. Time I got there I was picked up and shuttled to the airport. When I returned off my trip you all was right there waiting. You all the best. Will definitely use you all again.

Quick and friendly

Great service. Always quick. Driver at 2am on Sunday was cheery and interactive with us all.

You guys are awesome

Everything was so easy and fast! Our driver was amazing and polite.

Pick up and drop off. Valet service is great and the drivers were excellent.

Kind people

The friendly drivers who assist us with our luggage. The ability to be dropped off right at the terminal.

Quick and effective. I did not have to wait for the shuttle prior to my departure or return.

The employees were very kind and understanding when I didn’t scan my QR code. The shuttles are always ready to pick us up on departure and arrival.

Helpful, on time and polite employees

Did not have to wait for the shuttle drivers. Very friendly and helpful.

Park 'N Fly is my favorite airport parking company because it always has a parking space available even at a last minute notice. Reservations are very easy to make on line and there are no hidden fees to deal with. The customer service at pick off and drop off is very good. The drivers are very friendly and prompt. I will always choose Park 'N Fly.

I have several reasons for being very pleased with your service.

I appreciate how you send texts just before the time for picking up a vehicle with clear information about time and place for pick up. Also your drivers are polite, friendly and careful drivers.

But mostly, I appreciate your good service because of a particular problem I had for which I received excellent treatment. I used your service when I left my car near the Oakland Airport before leaving for a vacation in Italy. About a week into my trip, I realized that I did not have my car keys which I thought I had put in my purse. After many phone calls trying to track down where I thought I may have left my keys, I was able to reach your parking facility in Oakland. I described my problem as well as what my keys looked like and lo and behold, I was told that my keys were sitting in the office and that when I arrived back at the Oakland Airport, I could pick them up. I was thrilled and relieved. When I did return, I explained my situation to the manager, Vinh and another employee, Ghafoor who made sure the keys really belonged to me before giving them to me. Both these men were very kind, friendly and helpful. Ghafoor even drove me to my car in the golf cart and helped me put my suitcase in the car. If the keys had not been turned in by I assume the driver of the shuttle and kept safely for me, I would have had to have found a locksmith (very difficult on a Friday night) or waited several days and spent a small fortune or waited for someone at home to get another set of keys to me. I was extremely grateful for the help of your fine employees.

I would highly recommend your business given your great employees.

Good service for tranpotation to and from airport. Car is secure when I am traveling.

I have used MSP Park & Fly for over 20 years and have never had any issues. Drivers and staff are courteous, the lot is always well organized, clean, safe and well maintained.