Customer Testimonials

Onsite staff is consistently present, helpful and courteous. I have had two very early 3:30 AM lot entrances and someone was always there to help me with the gate and with finding a space. A van driver was always ready to help me with my luggage and to get me to the airport promptly.

Pickups at OAK have always been easy. I have rarely waited more than ten minutes for a van.

The friendly and prompt service and safety of my vehicle.

Easy…staff always pleasant and helpful! Makes getting to the airport much more relaxing and enjoyable!!

Everything

Very fast! It was our first time using the service and people were very clear and positive in answering our questions.

You're always prompt, and the lot is secure.

Fast and easy to use

Your drivers drive way too fast. They need to slow down and drive the speed limit.

It was easy to find your lot. Shuttle service picked me up at my car. When I returned, the shuttle service was right there at the airport and took me back to my car. Thank you very much.

Convenient and fast service. Easy in and out.

I am so impressed with the professionalism and courtesy of the drivers. Please express this to them!

Carol, our bus driver was the best!!

Pick up in ramp and drop off at car

Fast and safe service from your parking spot to the airport. Less expensive than taking airport transportation from home.

Everything went according to schedule. The shuttles are prompt both ways. You have a very good system that is easy to use.

You have shuttle 24 hours. Your drivers are nice and polite

Always a great experience at PNF Plus. Courteous and prompt drivers are the norm and waiting 5 minutes for a shuttle is the exception. Thanks!

Quick service help full driver. Only thing is I'm not sure I'm getting day credits for my stays there don't seem like I'm getting free or discounted dsys.

Convenient location, good service.

I like that your services are on time and very seldom have to wait long for the shuttle at the airport.

Love the valet parking that is covered. Always great staff

The only bad part was, I didn't get a phone QR code sent to my phone, so I couldn't get in. An attendant came to help me. He got me in and told me what I would have to do when leaving. The people were great and I felt very well catered to.

My only comment is that in the past your driver grabbed my suitcases and got them on and off the bus. This trip the guy showed little interest in helping until he saw I was struggling. He should be replaced!

Friendly staff, prompt pick up.

We love the convenience and customer service.

Drivers are prompt and courteous

Easy in/easy out. Fair pricing. Easy to use app for reservations. Courteous and helpful drivers.

Lot proximity to airport, staff friendliness and the speed in which the shuttle is always available.

Very easy. Super quick on pick up leaving and arriving. Very polite staff

Quick and easy to get in and out. No hassles.