7113 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
Bring back zucchini sticks!!!
Great food and great service
Food and service
great value, great food, awesome service
Although I was only picking up takeout and my experience was brief, the staff were very nice and accommodating.
Good good friendly service and good prices
very propt serv. an nice family ort.
Great service as usual, but we miss the 1/2 price apps on Fridays, they disappeared during COVID and never came back.
I love the wings there or at least I use to but it’s just not the same anymore, I always order hot lemon pepper wings and the sauce is never on my wings, they are always dry. To make things right the cooks need to make sure they are coating the wings correctly or if they aren’t going to coat correctly give the customer the sauce to coat them. I’ve ordered the 25 wing special more than 5x this year and literally waisted my money. A gift card would be nice.
Staff is always friendly, food is great and consistent
Team works well together with also the owners pinching in where they are needed
Food and service are always great.
The food, atmosphere and friendly staff
Our food was so good!
The accuracy and quality of my order.
Amber, the bartender, was an absolute joy. Always great service and ECW has very reasonable beer prices.
Friendly great service
Amy did a great job and the food was fantastic
The food, atmosphere and prompt service are great. The host has been very courteous and professional every visit.
This location continues to have the same menu items unavailable for every visit such as the Buffalo chicken dip. Also, the bacon on my cheeseburger was very tiny and all fat.
Great service and great food
Food was good, Lily was awesome, great service.
This was absolutely the worst experience I’ve had in an East Coast Wings! There were no more than 4 tables sat at any time while we were there and the service was nonexistent. We first ordered semi floppy chips to only receive old chips that were hard of which we never received our last re-order on bottomless chips. Next, our wings were clearly reheated in an over and not fresh from the fryer as the meat was not even lukewarm and they were dry. The name on the receipt was Carr Jackson but it was clear that others were experiencing the same type service from the other waitress. There seemed to be an overwhelming lack of motivation on the floor staff.
Everything was great. Wings were hot, cooked well, and order was spot on. Thanks!
Being with my 13 year old grandson. He loves chicken wings and really enjoyed the Ginger Teri Garlic flavor. And of course the $2.50 Miller Lite bottles.
Floor was sticky when we walked in. Place needs updating. Beers on tap were old, they had octoberfest still on tap and it's end of December. Steele creek location is a little better. Management and owners should put some effort into this location.
Bone in wings are great and sauces are fantastic.
The conversation and hospitality that was given by my server.
The food and staff were excellent.
Excellent food. Excellent services and special Jimmy he is amazing, great services!