based on 2813 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The atmosphere was nice and the food was good. There were a few hiccups that happened, but things were resolved pretty quick. One challenge that I've had on wo separate occasions is ordering the wings. I've asked both visits for all flats. The server repeated all flats and when the food came, it was drumsticks and flats. The first time was an opps, the second time it made me wonder if they are really listening. The servers, both times, were very apologetic and got the challenge fixed quickly.
Amazing service
Fast service
Great servers! The hostess was new so we ended up waiting double our time and when we finally checked in to ask she said it would be 30 more minutes. When we told her we had already been waiting for an hour she went to ask someone else and sat us immediately. Our server told us they had two new hostesses working that night and they had made a mistake when putting in our party number so they were waiting for a table for 6 when we only had 2. Our waitress was absolutely amazing!! Food is always so good too.
The food is always fresh.
wait staff were very pleasent and the food was delious as always.
I enjoy all of of it. The atmosphere. The customers, and employees and the food. And the drinks are always cold!
Good, fast service and good food
The young lady that took my order and got it to me is always pleasant and friendly.
Great bar tending staff
Good & Service was EXCELLENT the waitress that waited on me an my friends was GREAT I think she was bartending also anyway she was GREAT
Our server (I believe her name was Marilyn) was great! She checked on us frequently and was so polite. The food came out quick, and was hot and delicious!
Great Food great staff
Always great and on time
Usually it is good I frequent there a lot ! Food was cold n just thrown together
The Manager, well run. Always available.
The staff was very friendly and courteous. I came on a Thursday afternoon so it got busy pretty fast, but through it all the staff maintained their professionalism.
Everything
Service was great, food was excellent
Bleu cheese dressing with leftover tenders. Great next day lunch
Food is always great! Especially the Cobb Salad
My food was correct and cooked to profection. The hostess was also very pleasant.
Every time we complain about wings being hard there is nothing fine about it. They just give a flimsy excuse that all wings are pre-cooked that way and not cooked to order.
That is a terrible excuse and policy. Florence SC location
I enjoyed the food but most of all the customer service was wonderful. The staff is always nice
I love everything about East Coast. The service, food and environment are awesome.
Wings were awesome
Curb side service made it easy
Allow other sides with combo other than chips and tots
My food is always ready when it is supposed to be AND my order is ALWAYS correct. You can’t get much better than that.
Nice,Clean,Friendly. It’s worth it
The food, people, and environment