based on 7659 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Michara and Cameron were very friendly smiling faces. They were efficient in everything . We didn’t have to ask for refills or condiments. They listened to our order and our request were done well. Food was excellent!! Restaurant and Bathrooms were very clean.
Those ladies were awesome!!
No joke!!!
The wings and homemade chips were the BEST I’ve had from there or any ECW EVER!!!! Sometimes they can be too wet or not wet enough. They were cooked and sauced to PERFECTION! Also, I did not have one undercooked chip, I mean NOT one. These were also PERFECTION!!! Keep your cook!!!
Fresh, hot and tasted good
Food is always excellent and the staff is super friendly.
Excellent friendly greeting, service, and food. The food is great and always consistent. The options are nice and I’ve been enjoying the rewards program
The food was very good!
Food was delicious and it was ready for pick up when if not before it said it would be.
The food and the staff very friendly
The young lady at the front was rude! I came in, there was not greeting at all, she continued scrolling/texting on her phone for at least 30 seconds before acknowledging my presence. After see me I was nice and just mentioned the order on the counter is mine to which she just grabbed it and handed it to me with out really speaking (to my knowledge).
The dipping sauces were wrong, not really a big deal, but something to note. I ask for two lava ranches with my order and it only came with one which was more "lava" than ranch for the fries - we were unable to really use it. We asked for three ranch and one blue cheese, got two of each and each for half full. This part is mainly for coaching reasons.
I came to this location because it was close to my job than my main location, I am a bit disappointed in the service.
The atmosphere the staff and friends that I have met there!!!!
Bathroom has a sewage/bad smell.
Pricing
If your buying wing you get a cup and then for additional ranch I had to pay 0.80 cent for a small cup of ranch. If you go to the restaurant im sure they have a bottle of ranch for you to use. I just thought it was insane when I had a wing purchase. It wasnt like I purchased a burger and fries.
Absolutely hands down the best restaurant in Albemarle. Love the waitresses and consistency of food. Thank you for being so great!
The service the food not so good.
It was good taste was great just wish for a little more sauce on the wings but good overalls
It's been a while since we have been. The wings and chips were exactly as I remembered.
Service and food was great!
Wings are cooked to hard. Can’t taste much sauce on the wings. Sauce is usually at the bottom of the container.
Great food and service!
Food and service were exceptional.
Quickness of order readiness. Also appreciate the birthday discount that l received.
The wings were excellent & the service was great
Great wings!
Wait staff is great, but you are understaffed. One waitress should not be working the bar and running the floor. There is only so much that one person can do. Also, it took 30 minutes to get our wings and it wasn't super busy.
Order accuracy - gotten it wrong the past 2 times I have ordered
We enjoyed the friendly staff and the family friendly meal deals!
We have been at this location approximately 6 timed since moving to South Carolina a year ago. Staff is always very polite, and food is always good
I really loved the wrap, it’s the first time I have had it. My daughter loves the shrimp tacos but you guys took them down from 3 to now 2. AND have put Bang Bang sauce on them which we asked to be removed and when we got them they had bang bang sauce on them. It would be nice if you went back to 3 tacos and if someone was responsible for the orders to assure the order is correct.
Service was excellent and food was hot and tasty.